Skip to main content

Hyundai of Paramus

(1,863 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:30pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (855) 918-6709 (855) 918-6709
Used (877) 879-6242 (877) 879-6242
Service (888) 798-6816 (888) 798-6816

Reviews

(1,863 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Paramus from DealerRater.

Want to share your experience with this dealership?

Write a review

Honesty and up-front pricing

Steve Lee was very professional and vey knowledgeable about the cars. He gave me honest pricing information without gimmicks. If you are looking for a hassle free car buying experience, I highly recommend Steve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you so much for sharing your great review with us! We can't wait to share your compliments with Steve and our team. It was a pleasure working with you. We hope to see you in the future!

Good price, fast service

Best price on the car, and they were up front about all the details. And fast service got me in and out very quickly without fuss.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

That is great news. Thank you for sharing. We look forward to your next visit.

TERRIBLE - a waste of time

I went there to purchase a car and was told it would be a certain price. I signed the paperwork, they ran my credit, and put Geico insurance on the vehicle. Everything was signed we agreed to a price and I thought it was ready to go but I was wrong. We agreed on the down payment (again the paperwork is signed). Then he comes back and increases the down payment to $250 more! I was not happy about this but after spending SIX HOURS of my day there i agreed. Next he said we needed to give the paperwork to their finance department I asked if the numbers were going to change again and he said don't even bother going to the finance department cause the numbers will change. WASTE OF TIME after signing paperwork, crunching the numbers, adding insurance, running my credit, signing everything getting approved I now gave six hours of my life for no reason. NEVER AGAIN.DON'T WASTE YOUR TIME OR MONEY!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, I regret to learn that you felt that your time was wasted. We assure you that we take your feedback seriously and would appreciate the opportunity to better understand what happened. Please do not hesitate to reach out to me directly so that we can address your concerns. Thank you. Best, ROCCO AURIEMMA GENERAL SALES MANAGER RAURIEMMA@RT4CARS.COM

Excellent Service !

I was in and out of service in less than 1 hour . They gave me good discounts . The people working there were so nice and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us for your service needs! We hope to serve you again in the future!

Best customer service provided by Michael Gibson

The best experience that anyone could received. Michael Gibson gave us the best deal in the market and delivered our old car leased to the other dealer and sent us a meesage when he deliver my old car so i don't have to worry about anything. I highly recommend to go Paramus hundai and look for Michael Gibson for your next car purchase. He is the best car salesman. He cares about his clients.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience! We're thrilled to hear that Michael ensured you an excellent car buying experience. We hope to work with you again in the future!

DO NOT SERVICE WITH ANNIE AT PARAMUS

After dealing with service advisor Annie, I will never ever ever do business with Paramus Hyundai again! The woman has an attitude problem. Definitely does not want to go above and beyond for the customer. She speaks at you and not to you. I got so fed up I pulled my car out of service. It's a shame because last time I had such great service there, but Annie changed all that!!!!! LONG STORY SHORT.... DO NOT SERVICE YOUR VEHICLE WITH ANNIE AT PARAMUS HYUNDAI!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, I am sorry to hear your experience with us did not go as expected. Please allow me the opportunity to speak with you and learn more about what happened during your service visit. I hope to hear from you soon. Sincerely, HEATHER C. SERVICE MANAGER HCURCIO@RT4CARS.COM

Friendly and Personable

They were very friendly and personable! Very helpful. Stayed after closing to explain the features in my car. Worked with me in getting me a lease that was affordable!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Karen, thank you for the opportunity to work with you. We are always here to help. Have a wonderful day.

Brian B was so helpful! Great customer service

Thank you so much for taking your time with me and helping me to get the car I wanted ! Brian B was very professional! Went over every part of the car! Awesome salesman and awesome experience. Thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

You're so very much welcome! We hope you are enjoying your new ride!

Thanks to Iggi, A Smooth Car Lease Experience!

Having worked with Iggi Barreto before, I contacted him prior to visiting the dealership. I specified the car that I wanted, color, options and price. Thanks to Iggi, the lease experience went so smoothly. I left with the car I wanted and I have nothing but highest praise for Iggi and Paramus Hyundai. I will surely be a repeat customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Santa Fee 2019

Very helpful and very accommodating to my wishes. Was able to take a test drive with a Santa Fe to my house because there was a question in my mind if the car would fit in my garage. The car fit in my garage but the antenna didn't. Had to choose a different Santa Fee model. Answered all my questions. Gave me a great tutorial on how to dos with all the new gadgets (twice) and even helped my friend with her car. Returned phone calls promptly. This is the fourth Hyundai purchased at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team took care of you and that everything went smoothly! Thanks for choosing our dealership and for your repeat business. Regards, Rocco Auriemma | rauriemma@rt4cars.com | General Sales Manager