Reviews
Do was great.
Do was great. Not given what was promised Doc Signed a paper to a price that we wanted get to finance after waiting for hours.Price was not what we expected, neither was interest.Rate
Do was great.
Do was great. Not given what was promised Doc Signed a paper to a price that we wanted get to finance after waiting for hours.Price was not what we expected, neither was interest.Rate
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Katiee, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly, or let us know the best way to reach you, and we will be in touch.
I dint even know who Adam is first off and you guys said
I dint even know who Adam is first off and you guys said we won 5000$ to get us in there
I dint even know who Adam is first off and you guys said
I dint even know who Adam is first off and you guys said we won 5000$ to get us in there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Lester Parker was awesome, made the process so simple and
Lester Parker was awesome, made the process so simple and found a vehicle for my needs. This is my 4th vehicle buying from Lester and Sutton Ford. Looking forward to many more.
Lester Parker was awesome, made the process so simple and
Lester Parker was awesome, made the process so simple and found a vehicle for my needs. This is my 4th vehicle buying from Lester and Sutton Ford. Looking forward to many more.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Everyone was very friendly and easy to work with.
Everyone was very friendly and easy to work with. The dealership itself has a nice layout with a ton of vehicles
Everyone was very friendly and easy to work with.
Everyone was very friendly and easy to work with. The dealership itself has a nice layout with a ton of vehicles
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your thoughts about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!
They worked with me to get the payment I wanted for the
They worked with me to get the payment I wanted for the car I wanted
They worked with me to get the payment I wanted for the
They worked with me to get the payment I wanted for the car I wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!
Great deal on my new tricks and very nice staff thaf was
Great deal on my new tricks and very nice staff thaf was easy to work with however very unorganized and had a lot paper work delays.
Great deal on my new tricks and very nice staff thaf was
Great deal on my new tricks and very nice staff thaf was easy to work with however very unorganized and had a lot paper work delays.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Great They are good at what they do.
Great They are good at what they do. Very professional as well as willing They make it happen
Great They are good at what they do.
Great They are good at what they do. Very professional as well as willing They make it happen
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!
It was great, I explained what I wanted and Eric made
It was great, I explained what I wanted and Eric made sure he delivered what I needed
It was great, I explained what I wanted and Eric made
It was great, I explained what I wanted and Eric made sure he delivered what I needed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
I went into the dealership just to look and they got me
I went into the dealership just to look and they got me into my new car for a better price than I thought and with no hassle! The guys were great and very informed about the vehicles I wanted to look at. Will definitely be back the next time I’m in the market for a car.
I went into the dealership just to look and they got me
I went into the dealership just to look and they got me into my new car for a better price than I thought and with no hassle! The guys were great and very informed about the vehicles I wanted to look at. Will definitely be back the next time I’m in the market for a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sutton Ford.
I have been a customer of Sutton Ford for 14 years and I
I have been a customer of Sutton Ford for 14 years and I appreciate their service. I have always been satisfied with their customer service and I appreciate being treated as a valued customer.
I have been a customer of Sutton Ford for 14 years and I
I have been a customer of Sutton Ford for 14 years and I appreciate their service. I have always been satisfied with their customer service and I appreciate being treated as a valued customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Sutton Ford are glad to have you as a customer.