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Sutton Ford

(5,345 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,345 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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Lester Parker is the reason I keep returning to Sutton

Lester Parker is the reason I keep returning to Sutton Ford. He always helped me find the vehicle I want. Lester is very courteous and professional. “HE MAKES IT DO WHAT IT DO!”

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5.0
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Dealer response

Lester’s knack for helping you find the right vehicle is wonderful to hear about. Thank you for continuing to choose our team, and congratulations on your new Ford F-150!

Consumer response

Keep up the good work

Nice people to work with.

Nice people to work with. Not happy with the technical glitches in a brand new vehicle.

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4.0
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Dealer response

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Stephon sold me the car and he was great.

Stephon sold me the car and he was great. As well as Milan Great customer service!

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4.0
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Dealer response

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

I had a great experience.

I had a great experience. Everybody was kind and helpful throughout the process I had a great experience. Everybody was kind and helpful throughout the process. I left happy with the car I wanted!

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5.0
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Dealer response

We’re glad the purchase process felt welcoming and straightforward. Hearing our team was kind and supportive throughout means a lot to us. Congratulations on your Ford Escape, and thank you for choosing our dealership.

Everyone was pleasant and easy to work with.

Everyone was pleasant and easy to work with. Michael, Tavis and Eric addressed all of my concerns.

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5.0
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Dealer response

Knowing your Ford Explorer purchase went smoothly and that Michael, Tavis, and Eric addressed all your concerns means a lot to our team. We appreciate you choosing us for your Explorer.

Great, and Trust, thanks, thanks, thanks, thanks, thanks,

Great, and Trust, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks, thanks

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5.0
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Dealer response

Knowing you trust our team with your new Ford Transit-350 is rewarding. Thank you for choosing our dealership.

It could've been shorter The back and forth withe the

It could've been shorter The back and forth withe the manager shouldn't be part of thw process

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4.0
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Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

This is my 3rd purchase in the last year.

This is my 3rd purchase in the last year. Lester and the entire Sutton dealership family are excellent.

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5.0
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Dealer response

Hearing that Lester and our dealership family have been excellent across three purchases in the last year means a lot to us. Thank you for choosing our dealership again for your new F-150.

Everyone here was friendly and informative.

Everyone here was friendly and informative. Being that I’m older they were very patient explaining everything from how to start the car to explaining extended warranties. Great People!!

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5.0
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Dealer response

Our team enjoyed guiding you through the purchase of your new Explorer. Knowing that our patient, informative explanations about starting your vehicle and the extended warranties were helpful means a lot to us. Enjoy your Explorer, and feel free to reach out if you have any questions.

They were fast.

They were fast. They were quick. They were very nice. I enjoyed every minute of it. I love Ford been with you guys for 35 years

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Dealer response

Hearing that our speed and friendly approach made each moment enjoyable means a lot to our team. We’re especially grateful for your loyalty over 35 years and thrilled to welcome you back with your new Ford Escape.