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Sutton Ford

(5,339 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Reviews

(5,339 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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It could've been shorter The back and forth withe the

It could've been shorter The back and forth withe the manager shouldn't be part of thw process

Rating breakdown (out of 5):
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4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

This is my 3rd purchase in the last year.

This is my 3rd purchase in the last year. Lester and the entire Sutton dealership family are excellent.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hearing that Lester and our dealership family have been excellent across three purchases in the last year means a lot to us. Thank you for choosing our dealership again for your new F-150.

Everyone here was friendly and informative.

Everyone here was friendly and informative. Being that I’m older they were very patient explaining everything from how to start the car to explaining extended warranties. Great People!!

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Our team enjoyed guiding you through the purchase of your new Explorer. Knowing that our patient, informative explanations about starting your vehicle and the extended warranties were helpful means a lot to us. Enjoy your Explorer, and feel free to reach out if you have any questions.

They were fast.

They were fast. They were quick. They were very nice. I enjoyed every minute of it. I love Ford been with you guys for 35 years

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hearing that our speed and friendly approach made each moment enjoyable means a lot to our team. We’re especially grateful for your loyalty over 35 years and thrilled to welcome you back with your new Ford Escape.

The energy and overall customer service here was great.

The energy and overall customer service here was great. Everyone at Sutton ford are super accommodating

Rating breakdown (out of 5):
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Buying process
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5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Our team enjoyed helping you find the perfect used Ford Explorer. Knowing you found our customer service so accommodating means a lot to us.

Sutton Ford was great to work with.

Sutton Ford was great to work with. Damian Sojka was very professional, helpful, and made the experience easy. Highly recommend.

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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Knowing that Damian’s professional, helpful support made your Ford Mustang purchase easy means a lot to our team. Your recommendation is greatly appreciated.

Welcoming, informed, not pushy.

Welcoming, informed, not pushy. Worked with me to be sure that I found exactly what I was looking for, and great deal.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We’re glad the process of purchasing your new Ford Escape felt comfortable and informative without any pressure. Knowing you walked away with exactly what you wanted and a great deal means a lot to our team.

Very kind people you had quite a bit to choose from and

Very kind people you had quite a bit to choose from and everyone offers help

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We’re glad you felt welcomed by our team and found a great selection when choosing your used Ford Escape. Knowing you appreciated our team’s helpfulness and range of options means a lot to us.

Very transparent and open and honest I really appreciate

Very transparent and open and honest I really appreciate Stefan and Jason they were awesome to work with

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We’re glad our sales team could provide clear, honest communication during your purchase of the new Ford Explorer. Your kind words mean a great deal to our team.

Very professional Eric was very professional and

Very professional Eric was very professional and providing me into something that I really wanted I told him which kind of car I wanted and he delivered he get five stars all across

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Your praise of Eric’s professionalism highlights how our team serves every customer. We’re glad we could deliver the exact Ford Escape you wanted and earn your five-star rating. Knowing Eric met your expectations means a lot to us.