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Sutton Ford

(5,242 reviews)
Visit Sutton Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 4:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–4:30pm
Tuesday 9:00am–8:00pm 7:00am–4:30pm
Wednesday 9:00am–8:00pm 7:00am–4:30pm
Thursday 9:00am–8:00pm 7:00am–4:30pm
Friday 9:00am–8:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award

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New (708) 248-8896 (708) 248-8896
Used (708) 300-3341 (708) 300-3341
Service (708) 300-3330 (708) 300-3330

Inventory

See all 276 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2009.
Sutton Ford in Matteson, IL, also serves Homewood, IL; University Park, IL; Country Club Hills, IL; Flossmoor, IL; Hazel Crest, IL; Glenwood, IL; Beecher, IL; and Northwest, IL; and is proud to be an automotive leader in our area. At Sutton Ford, we've been dedicated to earning your business repeatedly for over 30 years. We are family-owned and operated in the second generation. The first time you walk through our doors, could be to browse our selection of used cars, like the ever-popular used Ford Escape. Or, you'll stop by to trade an older model for a brand-new Ford vehicle. You may be coming in to service your vehicle or purchase parts.
Your favorite Ford & Lincoln dealership

Service center

Phone number (708) 300-3330

Service hours

Monday
7:00am–4:30pm
Tuesday
7:00am–4:30pm
Wednesday
7:00am–4:30pm
Thursday
7:00am–4:30pm
Friday
7:00am–4:30pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(5,242 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sutton Ford from DealerRater.

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Great, already left a Google review awfully particular

Great, already left a Google review awfully particular for an automated message I already gave ratings

Great, already left a Google review awfully particular

Great, already left a Google review awfully particular for an automated message I already gave ratings

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at Sutton Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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Great sales team.

Great sales team. Thank you for a great buying experience. Alex went above and beyond to get the deal done.

Great sales team.

Great sales team. Thank you for a great buying experience. Alex went above and beyond to get the deal done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sutton Ford.

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George was a knowledgeable and professional young man.

George was a knowledgeable and professional young man. I would happily do business with him in the future.

George was a knowledgeable and professional young man.

George was a knowledgeable and professional young man. I would happily do business with him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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Very nice was very informative and helpful would tell

Very nice was very informative and helpful would tell friends and family if they need a car see George

Very nice was very informative and helpful would tell

Very nice was very informative and helpful would tell friends and family if they need a car see George

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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I love my car but I wish I was the first owner.

I love my car but I wish I was the first owner.I ended up being the second owner but i'm happy

I love my car but I wish I was the first owner.

I love my car but I wish I was the first owner.I ended up being the second owner but i'm happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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George went out of his way to make me feel comfortable

George went out of his way to make me feel comfortable and assured that I was getting the car I wanted and at the pricepoint that I was looking for. Truly a great experience working with him and the team at Sutton Ford.

George went out of his way to make me feel comfortable

George went out of his way to make me feel comfortable and assured that I was getting the car I wanted and at the pricepoint that I was looking for. Truly a great experience working with him and the team at Sutton Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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Quick and painless car buying experience!

Quick and painless car buying experience!Thank you Lester Parker! Will return for sales and Service!

Quick and painless car buying experience!

Quick and painless car buying experience!Thank you Lester Parker! Will return for sales and Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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I recently purchased my Ford MachE from Surrton and the

I recently purchased my Ford MachE from Surrton and the entire experience was smooth from start to finish. Shelton was knowledgeable, patient, and made sure I understood every step of the process. The vehicle was exactly as described, and they worked with me to get a GREAT deal. I highly recommend Sutton to anyone looking for a car and great customer service.

I recently purchased my Ford MachE from Surrton and the

I recently purchased my Ford MachE from Surrton and the entire experience was smooth from start to finish. Shelton was knowledgeable, patient, and made sure I understood every step of the process. The vehicle was exactly as described, and they worked with me to get a GREAT deal. I highly recommend Sutton to anyone looking for a car and great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

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The experience was great but I have one issue and that's

The experience was great but I have one issue and that's I didn't test drive the white blazer that is still on the lot. Iwas told it was sold in July but I saw it 10/6 yesterday.

The experience was great but I have one issue and that's

The experience was great but I have one issue and that's I didn't test drive the white blazer that is still on the lot. Iwas told it was sold in July but I saw it 10/6 yesterday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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Great service and got me in my dream mustang I was really

Great service and got me in my dream mustang I was really happy and thrilled

Great service and got me in my dream mustang I was really

Great service and got me in my dream mustang I was really happy and thrilled

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sutton Ford.

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