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Casey Kia

(1,635 reviews)
Visit Casey Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30pm–3:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 13 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 438-8919 (877) 438-8919
Used (877) 438-6160 (877) 438-6160
Service (877) 467-3392 (877) 467-3392

Inventory

See all 207 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2014.
You can trust Casey Kia to help you find the vehicle you want with the financing you need. Located between the Oyster Point and City Center areas in Newport News Virginia we look forward to serving you. Visit us online and search our inventory of the new Kia Optima Soul Sorento Sportage Rio and Sedona as well as our huge selection of many pre-owned makes and models. We also offer the amazing Kia new car warranty and the Casey Carefree Guarantee - a 2 yr/200K mi limited warranty on every pre-owned vehicle we sell! Come in and take a test drive!
Casey Kia - largest Kia dealership in Virginia! Centrally located near City Center in Newport News.

Service center

Phone number (877) 467-3392

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30pm–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,635 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Casey Kia from DealerRater.

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Anthony, and everyone at Casey Kia made the buying

Anthony, and everyone at Casey Kia made the buying experience very quick and smooth. Got a good deal with an awesome warranty. I highly recommend Casey Kia!

Anthony, and everyone at Casey Kia made the buying

Anthony, and everyone at Casey Kia made the buying experience very quick and smooth. Got a good deal with an awesome warranty. I highly recommend Casey Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I appreciated how kind and informative Charles was as he

I appreciated how kind and informative Charles was as he was assisting me! He made sure that I took my time deciding my vehicle and answered any questions I had. I highly recommend going to Charles if you are a first time buyer!

I appreciated how kind and informative Charles was as he

I appreciated how kind and informative Charles was as he was assisting me! He made sure that I took my time deciding my vehicle and answered any questions I had. I highly recommend going to Charles if you are a first time buyer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Alicia for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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Car number 7 done with Charles Archer at Casey Kia.

Car number 7 done with Charles Archer at Casey Kia. Charles is a consummate professional that takes the time to know his customers and what they really want. He makes the process easy, quick and thorough. Highly recommend Charles Archer!!

Car number 7 done with Charles Archer at Casey Kia.

Car number 7 done with Charles Archer at Casey Kia. Charles is a consummate professional that takes the time to know his customers and what they really want. He makes the process easy, quick and thorough. Highly recommend Charles Archer!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Shay or the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

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Today was the best car shopping experience that I’ve ever

Today was the best car shopping experience that I’ve ever had! Charles Archer is a very professional and knowledgeable Salesman. He worked with me, answering every question with knowledge and patience and handled the sale like a true professional! I’ll be a customer of his again!

Today was the best car shopping experience that I’ve ever

Today was the best car shopping experience that I’ve ever had! Charles Archer is a very professional and knowledgeable Salesman. He worked with me, answering every question with knowledge and patience and handled the sale like a true professional! I’ll be a customer of his again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Justin for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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Service was great and the sales man Johnnie was very

Service was great and the sales man Johnnie was very helpful and great to work with.

Service was great and the sales man Johnnie was very

Service was great and the sales man Johnnie was very helpful and great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Elizabeth for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Johnnie Jordan. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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I really appreciate the time they took to get me the

I really appreciate the time they took to get me the right car at the right price, also the great customer service thank you

I really appreciate the time they took to get me the

I really appreciate the time they took to get me the right car at the right price, also the great customer service thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of my staff. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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I had the absolute pleasure of working with Mr.

I had the absolute pleasure of working with Mr. Charles Archer, and I can confidently say he is one of the best car salesman I’ve ever met. His professionalism, patience, and genuine care made the process smooth and stress free. He went above and beyond to make sure I found the perfect car, and he treated me with the kind of respect and honesty that’s rare to find. Not only did I drive away with a great car but I truly feel like I gained a family member. His dedication made this experience unforgettable if your looking for outstanding service and someone who truly puts you first Charles is the person you want to work with Highty recommended!!

I had the absolute pleasure of working with Mr.

I had the absolute pleasure of working with Mr. Charles Archer, and I can confidently say he is one of the best car salesman I’ve ever met. His professionalism, patience, and genuine care made the process smooth and stress free. He went above and beyond to make sure I found the perfect car, and he treated me with the kind of respect and honesty that’s rare to find. Not only did I drive away with a great car but I truly feel like I gained a family member. His dedication made this experience unforgettable if your looking for outstanding service and someone who truly puts you first Charles is the person you want to work with Highty recommended!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

WOW!!! Thank you so much Adrian for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2026 KIA Sportage. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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I and my fiancée went to look at a Kia, Charles archer

I and my fiancée went to look at a Kia, Charles archer was our service rep. He came and greeted us on the lot and was very professional and welcoming. His service was excellent and over the top. We got our 2026 kia with the best customer service experience ever. Thank you Mr. Charles Archer

I and my fiancée went to look at a Kia, Charles archer

I and my fiancée went to look at a Kia, Charles archer was our service rep. He came and greeted us on the lot and was very professional and welcoming. His service was excellent and over the top. We got our 2026 kia with the best customer service experience ever. Thank you Mr. Charles Archer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Cieara for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your KIA Sorento. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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Casey Kia will give you the red carpet treatment whether

Casey Kia will give you the red carpet treatment whether in sales or service. Give them a chance.

Casey Kia will give you the red carpet treatment whether

Casey Kia will give you the red carpet treatment whether in sales or service. Give them a chance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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For the THIRD, time.

For the THIRD, time. Mr. Charles has helped me tremendously!! He helped me refinance my car , get the best deal out of my new contract & as always, he will always be my salesman. He doesn’t force anything, he’s just here trying to help , he answers any questions i have. He goes over any you can think up. I’m happy again with my purchase !

For the THIRD, time.

For the THIRD, time. Mr. Charles has helped me tremendously!! He helped me refinance my car , get the best deal out of my new contract & as always, he will always be my salesman. He doesn’t force anything, he’s just here trying to help , he answers any questions i have. He goes over any you can think up. I’m happy again with my purchase !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

Show full review
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