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Casey Kia

(1,647 reviews)
Visit Casey Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30pm–3:00pm
Sunday 12:00pm–5:00pm Closed
2023 state dealer award
View 13 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2014 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (877) 438-8919 (877) 438-8919
Used (877) 438-6160 (877) 438-6160
Service (877) 467-3392 (877) 467-3392

Inventory

See all 175 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2014.
You can trust Casey Kia to help you find the vehicle you want with the financing you need. Located between the Oyster Point and City Center areas in Newport News Virginia we look forward to serving you. Visit us online and search our inventory of the new Kia Optima Soul Sorento Sportage Rio and Sedona as well as our huge selection of many pre-owned makes and models. We also offer the amazing Kia new car warranty and the Casey Carefree Guarantee - a 2 yr/200K mi limited warranty on every pre-owned vehicle we sell! Come in and take a test drive!
Casey Kia - largest Kia dealership in Virginia! Centrally located near City Center in Newport News.

Service center

Phone number (877) 467-3392

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30pm–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,647 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Casey Kia from DealerRater.

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Outstanding service from Charles!

Outstanding service from Charles! Couldn’t be happier with car buying process here! Fastest deal made and no games!

Outstanding service from Charles!

Outstanding service from Charles! Couldn’t be happier with car buying process here! Fastest deal made and no games!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Thank you for taking care of me and doing an awesome job.

Thank you for taking care of me and doing an awesome job.. I appreciate you and the service that I received today.

Thank you for taking care of me and doing an awesome job.

Thank you for taking care of me and doing an awesome job.. I appreciate you and the service that I received today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Charles Archer was AMAZING!

Charles Archer was AMAZING!!!! He listened to our wants and needs…he was honest and willing to do whatever he could to accommodate us. We are leaving with a new car as a result of his efforts!!! Thank you, Charles!!!!

Charles Archer was AMAZING!

Charles Archer was AMAZING!!!! He listened to our wants and needs…he was honest and willing to do whatever he could to accommodate us. We are leaving with a new car as a result of his efforts!!! Thank you, Charles!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I came to Kasey just for my maintenance check and oil

I came to Kasey just for my maintenance check and oil change. I happened to see Charles walked pass me and I called out his name. We spoke and he asked me how was everything going with the car he sold me a few months ago. I told him I was enjoying my car and having no issues. Then he said how would you like to lower your car payments. I didn't think that was possible but Charles came through and now my monthly payments have been reduced over $100. I was estectic and wanted to jump up for joy. My experience with Kasey Kia has beyond words of descriptions.

I came to Kasey just for my maintenance check and oil

I came to Kasey just for my maintenance check and oil change. I happened to see Charles walked pass me and I called out his name. We spoke and he asked me how was everything going with the car he sold me a few months ago. I told him I was enjoying my car and having no issues. Then he said how would you like to lower your car payments. I didn't think that was possible but Charles came through and now my monthly payments have been reduced over $100. I was estectic and wanted to jump up for joy. My experience with Kasey Kia has beyond words of descriptions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

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I had a great experience from start to finish.

I had a great experience from start to finish. The customer service was outstanding—professional, patient, and genuinely helpful. I felt valued as a customer.

I had a great experience from start to finish.

I had a great experience from start to finish. The customer service was outstanding—professional, patient, and genuinely helpful. I felt valued as a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Kris for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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Charles was amazing!

Charles was amazing! My Husband & I experienced with him was great. He got us the vehicle we needed and not just wanted. I would recommend everyone to come see Charles.

Charles was amazing!

Charles was amazing! My Husband & I experienced with him was great. He got us the vehicle we needed and not just wanted. I would recommend everyone to come see Charles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Donnae for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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Beautiful experience, made sure all my concerns were

Beautiful experience, made sure all my concerns were addressed. I walked out with a car same day.

Beautiful experience, made sure all my concerns were

Beautiful experience, made sure all my concerns were addressed. I walked out with a car same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Matt for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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Very helpful, honest, met us where we were and walked out

Very helpful, honest, met us where we were and walked out with a great car same day.

Very helpful, honest, met us where we were and walked out

Very helpful, honest, met us where we were and walked out with a great car same day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Eli for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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Charles was wonderful to work with.

Charles was wonderful to work with. Treated us like family. He was honest and clear on everything presented to us.

Charles was wonderful to work with.

Charles was wonderful to work with. Treated us like family. He was honest and clear on everything presented to us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Zachary for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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Had the right vehicle that I wanted.

Had the right vehicle that I wanted. They gave me a great value for my trade-in. And worked the deal quickly. Jermont Davis took good care of me.

Had the right vehicle that I wanted.

Had the right vehicle that I wanted. They gave me a great value for my trade-in. And worked the deal quickly. Jermont Davis took good care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much DB for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Jermont Davis. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

Dealer response

Thank you David for the additional endorsement of my Used Car Manager. His name is Nick Schmierer. We look forward to seeing you in the future for any automotive needs. Sincerely, Roberto A. Dial -General Manager

Consumer response

I would also like to thank the used car manager (I don't remember his name) for starting the deal with my trade-in value. Thanks again, David

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