Reviews
Charles Archer was very professional and knowledgeable on
Charles Archer was very professional and knowledgeable on every aspect of the dealership and vehicle I purchased. I will be referring him to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager
Charles was a pleasure to work with during our car
Charles was a pleasure to work with during our car search/buying.. Started off with a frustrating bump from another dealership that Charles quickly looked into and fixed.. while test driving there was another bump that needed immediate attention and Charles made sure that it was taking care of properly before we drove away. Highly recommend him to anyone!! Very polite & several laughs!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much April for the positive review. We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager
FOR A FIRST TIME CAR BUYER!
FOR A FIRST TIME CAR BUYER! I couldn’t ask for better salesman. Go Charles!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager
Charles Archer made my car purchase a pleasant
Charles Archer made my car purchase a pleasant experience. He is not only professional, but very friendly and respectful. I am going to refer him to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager
Outstanding Dealership as far as their Free oil changes
Outstanding Dealership as far as their Free oil changes for life, and free VA State Inspections for life. There is a great Service Advisor Becca Crist there, that is professional and very excellent in her interface with me on needed maintenance and KIA suggestions for interval service expectations.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the five star review! We are extremely grateful for the opportunity to take care of all of your service needs. Also thank you for the positive endorsement of Rebecca Crist. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager
The entire experience was simple from start to finish.
The entire experience was simple from start to finish. Staff was knowledgeable and extremely helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager
Eric who was our sales representative was very helpful
Eric who was our sales representative was very helpful and professional. The vehicles are extremely over priced. However the Kia dealership helped my husband I to make great selection
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the positive review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Eric Frampton. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial -General Manager
This has been so exciting for me.
This has been so exciting for me. My sales agent was nothing but the best he listened and got me into a brand new Truck I will recommend this kia
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much Donia for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2022 KIA Sorento. Also thank you for the positive endorsement of Charles Archer.We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial~ General Manager
Words cannot express the love I have for Jacob Martinez
Words cannot express the love I have for Jacob Martinez and the amazing, Godly staff at Casy Kia. Since meeting Jacob at church I have bought two trucks from him, my wife’s car, my father in laws truck and my brothers car all in 2 years time. Not once have the staff there done anything other than show me and my family what it means to be followers of Jesus as well as business professionals in todays world that says a lot! May Jesus continue to bless you all and I look forward to sending as many people as I can that need honesty and reliability to Jacob and Casy Kia.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much Joseph for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Jacob Martinez. We appreciate your loyalty and the opportunity to earn your business again. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial~ General Manager
The service department will cause you lost work hours,
The service department will cause you lost work hours, and driving a unsafe vehicle home.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Jacob, please email me directly at e_colton@caseyauto.com so we can discuss these concerns and I'm sure come to a resolution. Sincerely, Ed Colton -Parts & Service Director.