Skip to main content

Coastal Nissan

(1,489 reviews)
New (866) 845-0828 (866) 845-0828
Used (844) 327-4719 (844) 327-4719
Service (866) 413-5941 (866) 413-5941

Inventory

See all 13 vehicles from this dealership.

Reviews

(1,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

I purchased a used 2023 Nissan Frontier Pro-4X from Coastal Nissan. I was a remote shopper living about two hours away. During the buying process the staff at Coastal Nissan were extremely accommodating and upfront about everything throughout the entire process. Johnny Walker answered all my questions and was extremely responsive, even though our communications were entirely through email/text. Mike DuBry took all the pictures and measurements I asked for and was very pleasant the whole time, delivering the vehicle after the purchase was finalized. Dave Spellman was a pleasure to talk to during the financing process and didn’t try to push any unwanted add-ons or extra packages that I knew I didn’t want. The buying experience was professional and pleasant. After driving the vehicle for a few days, I noticed the interior panel in the driver door was loose. A few of the plastic clips were worn and would pop out after shutting the door a few times. I reached back out to Coastal and they told me I would need to drive it back down to them to have fixed. Living two hours away, this did not make sense. I asked if we could arrange to have a local Nissan dealership take care of it, but they declined. I can’t say I was surprised, but I was disappointed given how pleasant the experience was up to this point. I would recommend the guys at Coastal Nissan for anyone local looking to buy a used vehicle. The buying process was a good experience, but the after-sale support was disappointing for someone who doesn’t live close by.

I purchased a used 2023 Nissan Frontier Pro-4X from Coastal Nissan. I was a remote shopper living about two hours away. During the buying process the staff at Coastal Nissan were extremely accommodating and upfront about everything throughout the entire process. Johnny Walker answered all my questions and was extremely responsive, even though our communications were entirely through email/text. Mike DuBry took all the pictures and measurements I asked for and was very pleasant the whole time, delivering the vehicle after the purchase was finalized. Dave Spellman was a pleasure to talk to during the financing process and didn’t try to push any unwanted add-ons or extra packages that I knew I didn’t want. The buying experience was professional and pleasant. After driving the vehicle for a few days, I noticed the interior panel in the driver door was loose. A few of the plastic clips were worn and would pop out after shutting the door a few times. I reached back out to Coastal and they told me I would need to drive it back down to them to have fixed. Living two hours away, this did not make sense. I asked if we could arrange to have a local Nissan dealership take care of it, but they declined. I can’t say I was surprised, but I was disappointed given how pleasant the experience was up to this point. I would recommend the guys at Coastal Nissan for anyone local looking to buy a used vehicle. The buying process was a good experience, but the after-sale support was disappointing for someone who doesn’t live close by.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

When our 2024 pathfinder was totaled, we decided to see Lance for a replacement. We purchased a 2026.

When our 2024 pathfinder was totaled, we decided to see Lance for a replacement. We purchased a 2026.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you midelappe, For sharing your positive feedback with Lance and our sales team at Coastal Nissan. We appreciate your business and look forward to seeing you again ,Enjoy your new Pathfinder.

Show full review

We had a problem with a rear sensor and we couldn't go in reverse. They ordered the part and did the repair in a timely fashion.

We had a problem with a rear sensor and we couldn't go in reverse. They ordered the part and did the repair in a timely fashion.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you kitchenwitch101, For sharing your experience with Dave and our service team at Coastal Nissan.

Show full review

I felt like I got a really good deal on an oil change and George was super friendly

I felt like I got a really good deal on an oil change and George was super friendly

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you kddrogue, For sharing your positive feedback with George and our service team at Coastal Nissan, we truly appreciate your business.

Show full review

We had a great experience with Tommy and Johny They where incredibly helpful They were super organized

We had a great experience with Tommy and Johny They where incredibly helpful They were super organized

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Jenzaslaw, We're glad you had a good experience working with Tommy and Johnny at Coastal Nissan, We appreciate your business and look forward to seeing you again , Enjoy your new car.

Show full review

Always professional service, always prompt, no surprise prices. A pleasure to deal with. We've bought/leased 8 vehicles from Coastal dealerships.

Always professional service, always prompt, no surprise prices. A pleasure to deal with. We've bought/leased 8 vehicles from Coastal dealerships.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Paul, For sharing your feedback with our team at Coastal Auto Center, We truly appreciate your business.

Show full review

From the start of my search to signing my new lease I was treated with honesty and respect as a customer. Everyone involved was very knowledgeable and clear. I felt confident I was getting exactly what I wanted and in the end I truly did! I couldn't be more happier with my experience and the car itself!

From the start of my search to signing my new lease I was treated with honesty and respect as a customer. Everyone involved was very knowledgeable and clear. I felt confident I was getting exactly what I wanted and in the end I truly did! I couldn't be more happier with my experience and the car itself!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
0 people out of 0 found this review helpful.
Dealer response

Thank you walshy61690, We're glad you had a good experience working with Brian and our sales team at Coastal Nissan., We truly appreciate your business and look forward to seeing you again .

Show full review

Service department is on time and always very courteous. While they make recommendations for certain services they do not pressure the customer.

Service department is on time and always very courteous. While they make recommendations for certain services they do not pressure the customer.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Mjfindley57, For sharing your positive feedback with Dave and our service team at Coastal Nissan, We appreciate your business and look forward to seeing you again.

Show full review

Honest and very qualified!!!! I would highly recommend the service department to anyone seeking high quality vehicle repair

Honest and very qualified!!!! I would highly recommend the service department to anyone seeking high quality vehicle repair

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you peterw0731, We're glad you had a good experience working with Doug and our service team at Coastal Auto Center. We appreciate your business.

Show full review

Went for oil change and sticker, explained that there is issue when applying brakes, They said they checked it out and didn’t find anything. I still have the issue,

Went for oil change and sticker, explained that there is issue when applying brakes, They said they checked it out and didn’t find anything. I still have the issue,

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review
See all 1489 reviews

Related searches near you