Reviews
I purchased a used 2023 Nissan Frontier Pro-4X from Coastal Nissan. I was a remote shopper living about two hours away. During the buying process the staff at Coastal Nissan were extremely accommodating and upfront about everything throughout the entire process. Johnny Walker answered all my questions and was extremely responsive, even though our communications were entirely through email/text. Mike DuBry took all the pictures and measurements I asked for and was very pleasant the whole time, delivering the vehicle after the purchase was finalized. Dave Spellman was a pleasure to talk to during the financing process and didn’t try to push any unwanted add-ons or extra packages that I knew I didn’t want. The buying experience was professional and pleasant. After driving the vehicle for a few days, I noticed the interior panel in the driver door was loose. A few of the plastic clips were worn and would pop out after shutting the door a few times. I reached back out to Coastal and they told me I would need to drive it back down to them to have fixed. Living two hours away, this did not make sense. I asked if we could arrange to have a local Nissan dealership take care of it, but they declined. I can’t say I was surprised, but I was disappointed given how pleasant the experience was up to this point. I would recommend the guys at Coastal Nissan for anyone local looking to buy a used vehicle. The buying process was a good experience, but the after-sale support was disappointing for someone who doesn’t live close by.
I purchased a used 2023 Nissan Frontier Pro-4X from Coastal Nissan. I was a remote shopper living about two hours away. During the buying process the staff at Coastal Nissan were extremely accommodating and upfront about everything throughout the entire process. Johnny Walker answered all my questions and was extremely responsive, even though our communications were entirely through email/text. Mike DuBry took all the pictures and measurements I asked for and was very pleasant the whole time, delivering the vehicle after the purchase was finalized. Dave Spellman was a pleasure to talk to during the financing process and didn’t try to push any unwanted add-ons or extra packages that I knew I didn’t want. The buying experience was professional and pleasant. After driving the vehicle for a few days, I noticed the interior panel in the driver door was loose. A few of the plastic clips were worn and would pop out after shutting the door a few times. I reached back out to Coastal and they told me I would need to drive it back down to them to have fixed. Living two hours away, this did not make sense. I asked if we could arrange to have a local Nissan dealership take care of it, but they declined. I can’t say I was surprised, but I was disappointed given how pleasant the experience was up to this point. I would recommend the guys at Coastal Nissan for anyone local looking to buy a used vehicle. The buying process was a good experience, but the after-sale support was disappointing for someone who doesn’t live close by.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
When our 2024 pathfinder was totaled, we decided to see Lance for a replacement. We purchased a 2026.
When our 2024 pathfinder was totaled, we decided to see Lance for a replacement. We purchased a 2026.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you midelappe, For sharing your positive feedback with Lance and our sales team at Coastal Nissan. We appreciate your business and look forward to seeing you again ,Enjoy your new Pathfinder.
We had a problem with a rear sensor and we couldn't go in reverse. They ordered the part and did the repair in a timely fashion.
We had a problem with a rear sensor and we couldn't go in reverse. They ordered the part and did the repair in a timely fashion.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you kitchenwitch101, For sharing your experience with Dave and our service team at Coastal Nissan.
I felt like I got a really good deal on an oil change and George was super friendly
I felt like I got a really good deal on an oil change and George was super friendly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you kddrogue, For sharing your positive feedback with George and our service team at Coastal Nissan, we truly appreciate your business.
We had a great experience with Tommy and Johny They where incredibly helpful They were super organized
We had a great experience with Tommy and Johny They where incredibly helpful They were super organized
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Jenzaslaw, We're glad you had a good experience working with Tommy and Johnny at Coastal Nissan, We appreciate your business and look forward to seeing you again , Enjoy your new car.
Always professional service, always prompt, no surprise prices. A pleasure to deal with. We've bought/leased 8 vehicles from Coastal dealerships.
Always professional service, always prompt, no surprise prices. A pleasure to deal with. We've bought/leased 8 vehicles from Coastal dealerships.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Paul, For sharing your feedback with our team at Coastal Auto Center, We truly appreciate your business.
From the start of my search to signing my new lease I was treated with honesty and respect as a customer. Everyone involved was very knowledgeable and clear. I felt confident I was getting exactly what I wanted and in the end I truly did! I couldn't be more happier with my experience and the car itself!
From the start of my search to signing my new lease I was treated with honesty and respect as a customer. Everyone involved was very knowledgeable and clear. I felt confident I was getting exactly what I wanted and in the end I truly did! I couldn't be more happier with my experience and the car itself!
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- Overall experience
- 5.0
- Does recommend this dealer
Thank you walshy61690, We're glad you had a good experience working with Brian and our sales team at Coastal Nissan., We truly appreciate your business and look forward to seeing you again .
Service department is on time and always very courteous. While they make recommendations for certain services they do not pressure the customer.
Service department is on time and always very courteous. While they make recommendations for certain services they do not pressure the customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Mjfindley57, For sharing your positive feedback with Dave and our service team at Coastal Nissan, We appreciate your business and look forward to seeing you again.
Honest and very qualified!!!! I would highly recommend the service department to anyone seeking high quality vehicle repair
Honest and very qualified!!!! I would highly recommend the service department to anyone seeking high quality vehicle repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you peterw0731, We're glad you had a good experience working with Doug and our service team at Coastal Auto Center. We appreciate your business.
Went for oil change and sticker, explained that there is issue when applying brakes, They said they checked it out and didn’t find anything. I still have the issue,
Went for oil change and sticker, explained that there is issue when applying brakes, They said they checked it out and didn’t find anything. I still have the issue,
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair