Reviews
A Volvo Fan
My Volvo experience has been super positive from the purchase thru 5 service appointments. Professional, friendly, attentive and good follow up. I really like my service point of contact - Jimmy Wong.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Above and Beyond
I have bought and/or leased multiple Volvos from this dealership over the past ten years, and I keep returning here because of the beautiful, safe cars and the superior service. It is absolutely true that Volvos are the safest cars in the world. I was hit by a tractor trailer on the highway in my new Volvo XC90 with my kids in the car. We all walked away from that accident (after a precautionary trip to the hospital) with relatively negligible injuries. All of the car’s safety features kicked into action (including side airbags and an immediate call from Volvo On Call asking if we were OK and if we needed a tow). I called my insurance, and the very next day I called Alexander Arman, the dealership’s General Manager, and my trusted salesperson. Alexander went out of his way to assure me that everything would be OK. Fast forward to today, and as always, he kept his word. I am driving another new XC90. I’m so happy with the car, and my kids feel safe again everywhere we drive. Alexander, Cristela, and Mark made the process go so smoothly! Alexander even picked me up from my rental car location to help me retrieve my car. Cristela called me a few days after I was traded into a new car to ask me how the car was driving and if I needed any additional assistance with new features. I can’t say say enough great things about this dealership and their excellent cars and personalized service. I highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you thank you!
Volvo XC60 Sales and Service
First time for service. Also bought car from the pre-owned folks (Jap, Amir). Truly, this place is an all around class act. Great experience and thoroughly professional folks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Smooth Process
I had not dealt with an out of town dealer before, actually a 500 mile away dealer, but I am truly glad I did. Alex made the deal possible and an extremely smooth process and then Charles made it even better once I arrived to pick up my car. This is our second Volvo and the time Charles took to go over the details on this complicated vehicle made it a comfortable experience. I would gladly come back for another as needed. Thanks a lot.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Overall the best car-buying/ leasing experience
I don't usually write reviews, but we just leased our third and fourth cars with this dealership and it was a consistently good experience. This dealership has extremely helpful sales people (Paola in particular) who respond promptly to requests. Alexander Arman works out the best deals -- I know because I call everyone and check with edmunds, etc. I have always felt they were forthcoming, helpful, and fair. They get to know their customers and want to keep them for life -- that's why they answer even ridiculous inquiries with care and offer FREE wear and tear service on your leased cars! And they have an amazing selection of cars -- and were the first to get the new xc40 for sale! I'll always start with them, and I'm pretty confident I'll end with them too. We've always had great service when we come in for oil changes and other issues (which have been rare, because the cars are great).
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
easy buying process
I rarely write reviews, but these folks keep impressing me over the last 3+ years. This dealership has extremely helpful sales people (Paola in particular) who respond promptly to requests. Alexander Arman works out the best deals -- I know because I call everyone and check with edmunds, etc. I have always felt they were forthcoming, helpful, and fair. They get to know their customers and want to keep them for life -- that's why they answer even ridiculous inquiries with care and offer FREE wear and tear service on your leased cars! And they have an amazing selection of cars -- and were the first to get the new xc40 for sale! I'll always start with them, and I'm pretty confident I'll end with them too. We've always had great service when we come in for oil changes and other issues (which have been rare, because the cars are great).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Only Volvos for me...at Darcars!
My husband and I have been getting cars from this dealership since 2006?on number 8 now! The lease on my most recent car was close to ending and, as usual, I could not think of any other car that I wanted besides a Volvo! These are just the best (gorgeous, sporty, sleek, elegant, safe - I can go on and on)! And this dealership is great! They will work with your wants/needs and make sure you leave happy and quickly - nobody likes spending half the day at the dealership. I upgraded from an S60 to an XC60 and I love it! Thanks to the General Manager, Alexander, who showed me all the great technology in this car back in January. A big thank you to Cristella as well. She was patient and took the time to show me how all the cool gadgets work! Also, I would be remiss without giving a shout out to Jimmy in Service. He is very attentive and personable and always makes sure to follow up with a personal message - no boilerplate messages from Jimmy! Thanks for always providing a great experience and ensuring that we remain loyal, Darcars Volvo!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Cars! Great Dealership!
My husband and I have been getting cars from this dealership since 2006…on number 8 now! The lease on my most recent car was close to ending and, as usual, I could not think of any other car that I wanted besides a Volvo! These are just the best (gorgeous, sporty, sleek, elegant, safe - I can go on and on)! And this dealership is great! They will work with your wants/needs and make sure you leave happy and quickly - nobody likes spending half the day at the dealership. I upgraded from an S60 to an XC60 and I love it! Thanks to the General Manager, Alexander, who showed me all the great technology in this car back in January. A big thank you to Cristella as well. She was patient and took the time to show me how all the cool gadgets work! Also, I would be remiss without giving a shout out to Jimmy in Service. He is very attentive and personable and always makes sure to follow up with a personal message - no boilerplate messages from Jimmy! Thanks for always providing a great experience and ensuring that we remain loyal, Darcars Volvo!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Customer since 2001
Since 2001, my experience with DARCARS Volvo continues to be excellent. Many thanks to everyone there and especially Haroon, Mo, Jimmy, Tom, Regina, Bijan and Alexander.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy Customer Since 2001
Ever since I purchased my first Volvo in 2001 , my experience with DARCARS Volvo been excellent in all areas. I wish I could give more than 5 stars! Many thanks to the DARCARS Volvo team for everything everyone has done over the years. Keep up the great work!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
