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Shelor Motor Mile

(3,954 reviews)
Visit Shelor Motor Mile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 10 awards
2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (540) 553-8299 (540) 553-8299
Used (540) 585-4032 (540) 585-4032
Service (540) 585-4599 (540) 585-4599

Reviews

(3,954 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shelor Motor Mile from DealerRater.

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The best

I drive 45 minutes every 3 months just to get my oil changed at Shelor. They are the most polite people Ive ever done business with. They explain everything to me, and I never feel cheated. They apologized because it took 15 minutes longer than they said it would. The waiting area is clean and spacious. I will always drive 45 minutes to get work do to my van with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My service experience

This is a great place to come if you need good service.Always friendly and helpful and they always explain the work they are going to do. We always know that we will get great service here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I don't have a title!!

Great experience - knowledgeable, professional sales rep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent sales experience without pressure

Ryan East was very knowledgeable about the Chevy products in which we showed interest. We had lots of questions, and he answered them all. He demonstrated the new technology in the cars with which we were unfamiliar, and was very patient. There was no high pressure sales pitch at all. The paperwork for purchase was interminable, as usual, but we knew it would take a long time so we went prepared. We have purchased cars from Shelor for over 30 years, so obviously we are satisfied repeat customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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recall

The car was ready in less time than I was told . Everything went very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Brake Repair

Kevin did a great job repairing my brakes. Eric was friendly and efficient taking care of my paperwork.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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oil change etc

As always great help and service. Found a light out and checked with me, then replaced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Toyota dream car.

excellent experience, as always. Mr. John Nixon was an excellent person as a toyota sales agent. I am very pleased with every part of the trade and purchase. It was very fair in all segments of the transaction. This purchase is the third Toyota i have bought from Shelor Toyota and all have been excellent in fairness and satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car purchase

It was my understanding that the vehicle would include mudflaps and roof crossbars. Will this be resolved? Other than that I just wanted to say that everyone was very friendly and helpful and just wanted to make sure that I was paired up with the vehicle I could afford and could meet my needs. Elisa especially took the time and researched for the perfect match for me to by a vehicle from Shelor. If it wasn't for her I would have left upset and not have purchased a vehicle from Shelor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Purchase subaru cross trek ,thanks jay

Jay vaught was great to work with nice person. I have purchased 5 new vehicles from this dealership in the pasted years very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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