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Shelor Motor Mile

(3,957 reviews)
Visit Shelor Motor Mile
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm Closed
Sunday Closed Closed
2016 state dealer award
View 10 awards
2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (540) 553-8299 (540) 553-8299
Used (540) 585-4032 (540) 585-4032
Service (540) 585-4599 (540) 585-4599

Reviews

(3,957 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shelor Motor Mile from DealerRater.

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The employees that I came in contact with were all very...

The employees that I came in contact with were all very anxious to satisfy me. The only problem that I had was that I was in a hurry and it seemed to take too much time. The only problem that I may have seen was: I think that I was quoted a price of $129.95 for Nitrogen in my tires and I have been told that I can get it for $40.00 from my local tire dealer. I do not know if this is correct but am going to find out this week for sure. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brandon is a great sales rep. met my needs completely and...

Brandon is a great sales rep. met my needs completely and helped me overcome a few obstacles. Great dealership with great service the best in Virginia . I'm making sure i go out of my way to find Brandon again on my next purchase due to his great insight on the company and how hard he worked to get me what i needed. Also for the managers there also great work i had a issue after my purchase and they sent a truck 90 miles with a loaner and a full tank of gas to make sure i didn't have any delays thanks again guys keep up the great work .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service, price, and product were all quite good! The...

Service, price, and product were all quite good! The sales person had one year experience, so he has room to grow, but overall he did a fine job dealing with us on our purchase of a new vehicle. We have purchased our last several vehicles from Shelor and will most certainly give them first consideration on our next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very happy going to shelor select. The service is...

I was very happy going to shelor select. The service is outstanding. It just took a long time. But its Ok because they matched me with a great vehicle for a great price. Super friendly customer service reps. I will be back there to buy again. The managers were very helpful as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I've done business with Andy and Shelor Motor Mile...

I've done business with Andy and Shelor Motor Mile previously and as always, Andy is wonderful to work with. No pressure to buy and very informative! I appreciate that he understands that I have limited time to spend at the dealership and is willing to work with me via email and phone. Couldnt ask for better service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We were pleased with the service we received when I...

We were pleased with the service we received when I wondered into the store.I can see us coming back in the future to purchase another vehicle when we decide we're in need of another one. The process and cost of the vehicle was what we were looking for and it upgraded our vehicle reliabity in the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was impressed that the salesman Christian Neitzey did...

I was impressed that the salesman Christian Neitzey did not pressure me into buying something I did not want. He was very helpful and polite and a very good person to work with. So was the one who wrote up the contract.I would recomend this dealership to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.