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Nissan of Melbourne

(736 reviews)
Visit Nissan of Melbourne
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–7:00pm 7:00am–7:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
New (321) 608-4952 (321) 608-4952
Used (321) 557-9364 (321) 557-9364
Service (321) 557-9429 (321) 557-9429

Reviews

(736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Melbourne from DealerRater.

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This is our second vehicle through Nissan of Melbourne.

This is our second vehicle through Nissan of Melbourne. Quick, efficient and friendly. Mo was a very friendly and informative guy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Nissan of Melbourne!

Great experience he even got us McDonald’s.

Great experience he even got us McDonald’s. Will be back in the future. Loved my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Nissan of Melbourne.

Bought a new Pathfinder with the salesman Jason.

Bought a new Pathfinder with the salesman Jason. He was courteous and helpful. Pleased with the staff.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Here at Nissan of Melbourne, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

They worked with me through the whole process.

They worked with me through the whole process. Everyone was kind and professional. Moe B went above and beyond to get me in a car that would be safe and comfortable for me and my son while I finish my degree.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Nissan of Melbourne are glad to have you as a customer.

Moe B was the best salesman I have ever worked with .

Moe B was the best salesman I have ever worked with . I Hated going to the dealership but he made it seamless , easy and an overall great experience ! Thank you Moe B

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Even after getting things squared away with Jonathan

Even after getting things squared away with Jonathan Saintos (and I do appreciate his time and help) I am still not that satisfied with things. Money wise, I'm fine but the quality of the vehicle is starting to wear on me for what I am paying. The car always makes a whistling noise when accelerating and I feel like the transmission wants to slip whenever I'm accelerating, especially turning out of a parking lot. For the headache that I've been through with sales and finance to the end result, my overall experience and the final product is still below satisfactory. I am troubled to read the reviews on how you all do not honor peoples warranties or look for any way possible to pass the cost off to the customer. But now that i purchased that service plan and extended warranty you all couldn't let me drive off the lot without, i am worried i made a mistake buying from you all.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Consumer response

With all due respect, and I appreciate you reaching out, I'm good and decline to do this again; you all have absolutely wore me down.... I will be in for service and warranty and would appreciate it if that's not a headache in and of itself.

Worked to find a car that fits me without any of the

Worked to find a car that fits me without any of the stress of other dealerships

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Denva is fantastic to work with.

Denva is fantastic to work with. Smooth transaction Easy to work with Thank You Denva

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Nissan of Melbourne!

Nissan of Melbourne went above and beyond to help make my

Nissan of Melbourne went above and beyond to help make my new car possible. Thank you Robert for all your help!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Nissan of Melbourne to be a positive one. Please don't hesitate to reach out if you need anything else.

He was very attentive and knowledgeable about the vehicle

He was very attentive and knowledgeable about the vehicle we were looking at. He made sure we understood all the features and could make the best decision moving forward.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.