Huntington Beach Chrysler Dodge Jeep Ram

THE WORST AUTO DEALERSHIP I HAVE EVER DONE BUSINESS WITH. I purchased a pre owned 2021 Gladiator in August of 2025. The car initially looked great, drove fine, so I sat down to talk numbers. **Complaint #1: They intentionally hid $4k in dealer add-ons. I was able to negotiate down to $2k, still not happy, but acceptable at the time. **Complaint #2: My loan check arrived well within my option agreement window, but the finance manager Robert left it on his desk until their lender loan kicked in, then returned the check to my lender. I had two identical auto loans under my name. Nightmare to sort out. They said I could still use my lender if I could get another check mailed within 48 hours, but that was impossible. I had to use their lender at a higher APR. **Complaint #3: they intentionally hid a “fire damage disclosure” among the hoards of paperwork they threw at me at rapid speed. Neither the Sales guy George, nor the finance guy Danny , nor the GM himself disclosed this to me verbally. They just hoped it would go unnoticed, which it did. Well done, weasels. **Lastly, I have called dozens of times and they are always unable to get a capable human on the phone for me. I’ve left countless messages for all the right people, but I never get a call back. Their response to all these negative reviews and complaints is to contact their GM, who I’m pretty sure does not exist. This place is the worst business in all of OC. Stay away and let all your friends know. I couldn’t be more disappointed by my experience at HB CJDR

Upgraded my Business by getting my New Mercedes Sprinter. I could not be more excited for my business to grow. I can in and Johan made the process easy and quick I recommend this dealership if you’re in the market for a Vehicle. Make sure you ask for Johan for a great experience he makes it happen.

Finally got the truck of my dream. I needed a new truck for work and I found the perfect Silverado. I drove passed it for a week and finally decided to go and check it out. I walked into the dealership where I ran into Johan he took care of me and the rest was history. He got me a great deal and did it quick. Best dealership experience I have had and I have bought many cars. If you need a truck or any car come in and ask For Johan

No response. I wrote a deal I was looking for and got no response. So I sent another request and haven't heard back yet.

I had an amazing car-buying experience thanks to our salesman, Ben. He was knowledgeable, friendly, and made the entire process smooth and enjoyable.

Reached out to Huntington Beach CDJR on 10/19/25. Danny Mendoza reached out to me. In a very short email exchange where I identified myself as a buyer and owner of several jeeps I asked for straight forward pricing on a grand Wagoneer they have listed on their website. Danny was interested in playing games (when can you come to the dealership?, what vehicle are you interested in multiple times, etc).. I reiterated that I would not come to the dealership until I got straight forward pricing. Upset at this, the emotional child, Danny Mendoza decided I was not worthy of buying a car from Huntington Beach CDJR and insulted me. Way to go Huntington Beach CDJR, keeping up that ridiculous record of being a horrible CDJR dealership for over a decade now. As one of my local dealerships I have not bought from you in over a decade as you are more interested in playing games than selling cars.

STAY AWAY – DISHONEST AND DECEPTIVE!!! I bought a used car here over Labor Day weekend and had a terrible experience. The dealership claimed it passed inspection and came with a verbal warranty, but a certified Mazda shop found hidden safety issues (leaking shocks, torn tie rod boots). The dealer refused to fix anything, claiming the issues didn’t violate any legal or safety standards—despite the Mazda dealership stating otherwise After most paperwork was signed, I was pressured into a “mandatory addendum” with extra charges for things I didn’t want and was told were required by Yazan Abdallah (Sales) and Joe Peraza (Finance). The signing process wasn’t just rushed — it was rushed to be deceptive. They even falsely claimed I received documents that I never received to BBB. This place operates on shady tactics. Avoid at all costs!!!

I call a day before to drive 100 miles for nothing, asked for 3 cars availability and went to the dealership to check them out, the 1st car was ready but i did not wanted to change to an electric car the 2nd car was on the Bodyshop the 3rd car there were unable to find the keys, the car was used and dirty almost 3 days after no response or call back from them. bad experience.

Spent a lot of time looking for the best deal and came across HB Jeep. Called in and Jose Vargas was very friendly and helpful. He was able to secure me an amazing deal.

Mr Jose Vargas is a wonderful salesman. Not only did he make the car purchasing experience very smooth. He also took his time to make us feel comfortable and happy about our purchase.