Reviews
AMAZING
The receptionist Ashly was so kind and helpful Pace sold me my car and was very considerate of all I wanted and got me everything and more I could have asked for in a car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Murdock Hyundai Logan Alyssa! We're glad Pace was able to help you get everything you wanted!
Great experience with fast service
Sales rep was very good and knew the vehicles and competition well. Was able to get style and color we wanted. Thanks for the great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
THE BEST!!!!
No pressure, very knowledgeable, very paitent, very FRIENDLY. I have bought 3 cars of my own amd 8-9 in my family from from Kamern Avery and Dillion Parkinson. They are the Best to work with!! I recommened them two every chance I get. Matt is the service department guy and NO ONE knows cars like this guy!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your repeat business and positive feedback! We appreciate you!
Unhappy
Very unpleasant experience this time with this dealership. Tried to jack up agreed upon price , can't buy the color of vehicle you want etc.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
We're sorry to hear of your dissatisfaction with your experience at Murdock Hyundai Logan. We're happy to locate the color you want if it is available. If an error in price quoting was made we apologize. It is not our intention or practice to intentionally misquote and raise prices on anyone. If there is anything we can do to improve upon your experience, please email skeeler@murdockautoteam.com. Thanks!
great experience
Tyler was not pushy at all. He asked what i was looking for and he found it at another dealership. I’m loving my new Tucson!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Tucson! We appreciate your business and positive feedback for Tyler!
Buying a car at Murdock in Logan, Utah
Salesman was extremely knowledgeable and explained features of the car so it was easy to understand. Everyone has been very friendly and helpful through the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Murdock Hyundai Logan Betty!
Professional service
Despite some hiccups to get scheduled, Matt and Jesse were professionals and helped me to get my car in for service, which was performed to their usual standards.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your service visit! We appreciate the feedback and positive rating for Matt and Jesse!
He Is The Best!
Pace Carter is one of the best automotive sales consultant I've ever met. I enjoyed his company during the whole process. He expresses himself very well and is very confident. He really knows what he is doing!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for rating Pace and the Murdock Hyundai Team! We appreciate your business!
They were great!
They did all they could to get us what we wanted. Great service! The service after the sale has been exceptional too! Would defiantly go again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Murdock Hyundai Logan! We look forward to seeing you again!
beware of discounts
I had negotiated a deal on a vehicle, and the day before I was to complete the deal there was a change in the price of 500. I was told if provided proof of military, I could get the car for the price they had quoted but if not the price would go up 500. How can a dealer offer a discount before they even know a customer qualified for that discount, to me this is very bad customer service. So beware that the price you are quoted doesn't include discounts that they take back!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
When you spoke with us initially you told us your husband was military. That is why we included the military rebate in your price quote. That rebate is offered by Hyundai and is conditioned upon the customer providing required documentation, which you subsequently informed us you were unable to provide. There are, unfortunately, dealerships that use rebates not available to the general public in order to artificially lower the prices they quote. We are not one of them.
We apologized for the oversight in the price quoted to you. We have a few new salespeople and there are a lot of rebates available through Hyundai which change from month to month. It isn't often that we make a mistake like this and it certainly isn't our intention to deceive or trick anyone with rebates they don't qualify for. Our salesperson called you the day before your appointment because he noticed the error and wanted to make sure you were aware prior to your visit. Again we apologize for the mistake.