Reviews
Extremely disappointing.
Bought an F-150 from this dealer and the moment I drove it off the lot the check engine light came on. How thrilled I was to be taking my newly obtained vehicle to the shop the day after purchase. Turns out there was little to no effort in making my vehicle buyer ready. Wrong spark plugs were installed almost costing me a header, fluids were dirty, sensors were non functional etc. Despite the excellent customer service, I’m beyond disappointed in the service centers oversight on these issues.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rory. We're sorry that your truck required further work after you took delivery. We hope that your experience bringing it back in was satisfactory. Please reach out if we can be of further assistance.
Great Car Buying Experience
Buying process was easy and quick. Worked with me on a payment that would fit my budget. Jon was awesome, very helpful and no pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback for Jon! We're glad he could help you to find what you were looking for.
Best Experience Ever
I cant express the amount of gratitude we have for Murdock Hyundai. They went above and beyond to provide us the best experience and get us into the car we wanted! After getting the run around from other dealerships John Goalen and his team made us as happy as we could be! Thank you from the bottom of our hearts!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback for Murdock Hyundai Logan! We're glad John and his team could help you to find the car you wanted.
Hyundai Palisade
Great buying experience. They went the extra mile to find the car I wanted and quickly got it to the dealership. They worked to get me all the available discounts and paperwork was quick and easy. Staff was courteous, professional, efficient, and friendly. No pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback for Murdock Hyundai Logan! We're glad our team could help you to have a great experience working with us.
Merlot beauty
I went in for an oil change for my Santa Fe.. As I was walking in a small dark red suv caught my eye. Jon walked out and asked if I was looking to buy . Oh no.. I'm just looking. A few minutes later I'm test driving what I dubbed a Merlot Beauty... my now new dark red Tucson sport is parked in my driveway.. Jon was kind and patient as I asked questions. The sale was no pressure. Great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Congratulations on your new Tucson! We're glad Jon could help you to have a great experience working with us.
We bought our 2nd Sonata from this dealership .
The Service manager Matt main reason for purchase and our sales person Kelly was outstanding. We were treated fairly and honestly. Best Dealership in Logan.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback for Matt and Kelly! We're glad you had a great experience working with them.
Friendly with a good eye
Kelly was great, he found me a great match fast. I ended up buying the day I came in. Loved the clean dealership and courteous staff.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive feedback for Kelly! We're glad he could help you to have a great experience at Murdock Hyundai Logan.
Car repair ended up buying a car
We were having car problems and it looked like they were going to keep going. They suggested looking at a new car. We ended up purchasing one. They answered our questions and helped us work out the financing to fit our budget.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your positive feedback for Murdock Hyundai Logan! We're glad we were able to help you find a new car.
Nice people...not so good service
Employees are very nice, but when I go into buying a car I am very hopeful that I can wheel and deal in hopes to get the price down. We looked at several cars where they would not budge on price one bit. I kinda felt like they were there to make make as much money as they could instead of trying to help the customer out.
- Customer service 5.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 2.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We understand that when buying a car people want to make sure they get the best deal possible. That is why we price our used cars competitively in the market. We use software to scan for similar vehicles listed for sale within a couple hundred mile radius of our dealership and try to be in the top 1-5 in terms of low price. So in some cases we have room to negotiate a lower price but in others we are already priced aggressively and charge market value in order to make a reasonable profit and remain in business.
Very appreciative and satisfied
We are very appreciative of the attentiveness and care that Erick showed us in our car buying experience. It was obvious that his main objective was helping us find the best situation for us! We would refer him to anyone, and would go to him again in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive feedback for Erick! We're glad he could help you to have a great experience working with us.
