Reviews
Brian and the sales team were great with selling us the jeep gladiator. Recommend the ceramic coating it works great.
Brian and the sales team were great with selling us the jeep gladiator. Recommend the ceramic coating it works great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We purchased a 2022 Hyundai Elantra Blue Hybrid from Twin Pines on November 28th, 2025. So less than 5 months ago. Since then, the vehicle has had a trouble light and had 3 different sensors changed, has had new brakes due to a strange noise coming from the brakes when you accelerate or brake when going under 30 mph. I have contacted Twin Pines to see what can be done only to be rudely told your 30-day warranty is up. I will be looking into what legal avenues I have at my disposal as today the trouble like came back on. I have requested a call back but have not heard anything. They sure called and harassed me when I told them I had 10k to put down and was looking for a car but have not had the same energy with all these issues. I would advise avoiding them at all costs. As we are now out 10k down payment and hundreds of dollars into repairs that still did not fix the problems this car is having.
We purchased a 2022 Hyundai Elantra Blue Hybrid from Twin Pines on November 28th, 2025. So less than 5 months ago. Since then, the vehicle has had a trouble light and had 3 different sensors changed, has had new brakes due to a strange noise coming from the brakes when you accelerate or brake when going under 30 mph. I have contacted Twin Pines to see what can be done only to be rudely told your 30-day warranty is up. I will be looking into what legal avenues I have at my disposal as today the trouble like came back on. I have requested a call back but have not heard anything. They sure called and harassed me when I told them I had 10k to put down and was looking for a car but have not had the same energy with all these issues. I would advise avoiding them at all costs. As we are now out 10k down payment and hundreds of dollars into repairs that still did not fix the problems this car is having.
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We purchased a 2022 Hyundai Elantra Blue Hybrid from Twin Pines on November 28th, 2025. So less than 5 months ago. Since then, the vehicle has had a trouble light and had 3 different sensors changed, has had new brakes due to a strange noise coming from the brakes when you accelerate or brake when going under 30 mph. I have contacted Twin Pines to see what can be done only to be rudely told your 30-day warranty is up. I will be looking into what legal avenues I have at my disposal as today the trouble like came back on. I have requested a call back but have not heard anything. They sure called and harassed me when I told them I had 10k to put down and was looking for a car but have not had the same energy with all these issues. I would advise avoiding them at all costs. As we are now out 10k down payment and hundreds of dollars into repairs that still did not fix the problems this car is having.
We purchased a 2022 Hyundai Elantra Blue Hybrid from Twin Pines on November 28th, 2025. So less than 5 months ago. Since then, the vehicle has had a trouble light and had 3 different sensors changed, has had new brakes due to a strange noise coming from the brakes when you accelerate or brake when going under 30 mph. I have contacted Twin Pines to see what can be done only to be rudely told your 30-day warranty is up. I will be looking into what legal avenues I have at my disposal as today the trouble like came back on. I have requested a call back but have not heard anything. They sure called and harassed me when I told them I had 10k to put down and was looking for a car but have not had the same energy with all these issues. I would advise avoiding them at all costs. As we are now out 10k down payment and hundreds of dollars into repairs that still did not fix the problems this car is having.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hans took care of me personally servicing my Ford Transit Van. He is very professional and caring and did an outstanding job. We were very pleased with his work. Metin and julie erinc .
Hans took care of me personally servicing my Ford Transit Van. He is very professional and caring and did an outstanding job. We were very pleased with his work. Metin and julie erinc .
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Deceptive pricing tactics. List price at $24,800 but when you start paperwork to make the purchase after financing is approved they add a $1000 fee for "non trade in". When asking the sales manager about this he said that is standard for them. Cars.com price and their "no haggle price" on twinpineford.com is $24,800 but in actuality it is not. Very deceptive advertising when on their sales paperwork it says the "no haggle price" is $1000 more. How many people do not catch this.
Deceptive pricing tactics. List price at $24,800 but when you start paperwork to make the purchase after financing is approved they add a $1000 fee for "non trade in". When asking the sales manager about this he said that is standard for them. Cars.com price and their "no haggle price" on twinpineford.com is $24,800 but in actuality it is not. Very deceptive advertising when on their sales paperwork it says the "no haggle price" is $1000 more. How many people do not catch this.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Everyone at Twin Pine was great but Bradyn was better. Glad we got him as a sales rep.
Everyone at Twin Pine was great but Bradyn was better. Glad we got him as a sales rep.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Outstanding customer service. Brian was informative and helpful, he answered all of our questions. Brian made us feel welcome and helped us set up Ford Pass on our phones.
Outstanding customer service. Brian was informative and helpful, he answered all of our questions. Brian made us feel welcome and helped us set up Ford Pass on our phones.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Shane Hyman made my experience at Twin Pine Ford excellent, no pressure and I found a great deal on a used vehicle. The take care of everything and I was out the door in a newer vehicle. They gave me a great offer on my trade in.
Shane Hyman made my experience at Twin Pine Ford excellent, no pressure and I found a great deal on a used vehicle. The take care of everything and I was out the door in a newer vehicle. They gave me a great offer on my trade in.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Caleb Z., sales associate at Twin Pine Ford, was excellent to work with; very pleasant and accommodating. Thanks, Caleb and team at Twin Pine, for assisting us.
Caleb Z., sales associate at Twin Pine Ford, was excellent to work with; very pleasant and accommodating. Thanks, Caleb and team at Twin Pine, for assisting us.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Ryan was very friendly and and helpful. Very knowledgeable about everything and made me feel comfortable about my choice
Ryan was very friendly and and helpful. Very knowledgeable about everything and made me feel comfortable about my choice
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car