Very Rude owner, not pilot, arrogant, had no respect for his customers, I will not recommend this place to anyone!!
I've had Honda vehicles for 22 years. All purchased and maintained by Lester Raines Honda Service Department. David and his crew is awesome! They have... ALWAYS been courteous and conscientious to do what is needed and at the best price to me. The people in the service department are so good to work with, they are why I return to the dealership when I need an auto. Thanks!
My family and all friends I can warn about them has done our last business with Lester Raines Honda. My wife attempted to limp a Honda Odyssey van into... their shop, but it quit on her less than 2 blocks from the dealership and service bay. She called them asking for a battery jump (it was the alternator going bad) so she could make it the last couple hundred yards to their shop. Nope, 'we don't do that' was the curt reply. Okay, how about a tow. Nope. "We don't do that." (Hard to believe that a dealership that size wouldn't have in-house access to one). Fortunately some kind and decent folks where she had coasted to a stop in front of a tire store were humane enough to call a local tow truck operator and as well recommended a good mechanic that ended up charging about half what Lester Raines Honda would have charged for the same work. The only good thing I have to say about today's dealings with Lester Raines Honda is that their rudeness and arrogant refusal to afford a little out of the ordinary customer service has resulted in us finding: a) a friendly and modestly priced tire store; b) a gracious and abundantly affordable tow truck operator; and c) an auto repair shop that was also friendly, efficient and vastly less expensive than Lester Raines Honda. In sum, we'll never darken the door of Lester Raines Honda again, and will steer all family and friends away from doing business with them -- especially their NON-Service Dept.
i have purchased many new hondas from lester raines.thinking about returning to purchase another pilot in near future
Great place to buy a vehicle. We have bought about 15 cars from this dealer and we keep coming back. Their service is excellent so I get everything done... to my vehicle here. Joe is our preferred salesman and he is awesome. :-)
I just bought a 2015 Honda CRV at Lester Raines Honda. This is the third car purchased from Lester Raines and each time my salesman was Bubby Combs. I... like Bubby because he is knowledgeable about Honda products there is no pressure to buy or close at a pace that I am uncomfortable with. He is patient and very friendly. Also, he has no hesitation about bringing in a colleague who is a subject expert when needed. For example, Finance. I would definitively refer family and friends to Bubby and Lester Raines.
I just purchased a new Honda at Lester Raines Honda and the salesman was Joe Pauley. They make it easy buying experience and very satsified with my deal,... Joe explained all the details of the car and paperwork.
I have been with Lester Raines for longer than I can remember. The thing that keeps me coming back is the service. Your service department rates tops for... me and one of the great things about it, it that I can make an appointment at 2 PM and not have to get in line at 6 AM or a bit later to get served at who knows what time, as happens with all the auto dealers I have had experience with in the Valley. Keep it ups. Jim O'Neill P.S. Keep it up!!
The salesman was great, detailing department was great to work with, but the Honda service department was an absolute nightmare! Very unprofessional and... rude!
This is my 3rd time visiting Lester Raines Honda. I visited their service department twice a few years back for my 01 Honda Accord which had some minor... recalls that needed addressed. They were super nice and made sure that myself and my then 2 year old son were comfortable while waiting (even brought him a happy meal because we were there during lunch time) . After putting 301k in miles on my Honda Accord I decided it was time for a new car. I visited Lester Raines Honda and met with sales manager Kurt Morganroth. He was very helpful, there was no pressure to buy, he asked what I was looking for and pointed me towards things that may be of interest to me. Even assisted me in finding a color that I would like. I left Lester Raines with a Brand New 2014 Honda CRV EX-L and could not be happier. Kurt worked with me to get my payments within my range and even assisted with finding the best option for financing. I will definetaly refer others to Lester Raines Honda and will absolutely refer others to Kurt Morganroth. He even made sure that I understood how to use all of the new and updated technology features before I left and even synced my phone to the bluetooth before I left.