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Straub Automotive

(119 reviews)
Visit Straub Automotive
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (304) 907-2550 (304) 907-2550
Used (304) 907-4134 (304) 907-4134
Service (304) 238-5623 (304) 238-5623

Inventory

See all 452 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2009.
Buying a car should be an exciting and joyful experience. Seriously, who doesn’t want that?! Sadly, the typical car-buying experience is far from being joyful; it’s usually stressful, dissatisfying, or both.
Drive Smart. Drive Straub.

Service center

Phone number (304) 238-5623

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(119 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Straub Automotive from DealerRater.

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I purchased my vehicle here and is the only place I have ever had it serviced. I am always treated wonderful and Cody is a gem.

I purchased my vehicle here and is the only place I have ever had it serviced. I am always treated wonderful and Cody is a gem.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very happy with the service; Cody, Max & everyone else I talk to. They are great to deal with.

Very happy with the service; Cody, Max & everyone else I talk to. They are great to deal with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I worked with Straub Automotive to buy the 21 Ford Mach 1 out of state. I flew in on Monday morning and left with the car on Monday evening. The car was exactly as advertised. The paperwork was quick and easy and they were great to work with. Travis answered all my questions and made everything go smoothly.

I worked with Straub Automotive to buy the 21 Ford Mach 1 out of state. I flew in on Monday morning and left with the car on Monday evening. The car was exactly as advertised. The paperwork was quick and easy and they were great to work with. Travis answered all my questions and made everything go smoothly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought my 1st Honda from Straub in 1978 when it was Down town Wheeling, I’ve bought 8 since, I just had my 2019 CRV serviced and I had 5 things Serviced, 40 Minutes later, it was all done! Unbelievable service, plus I had a Coupon for $50 off & it was expired but they still honored it! That’s why I keep buying from them!

I bought my 1st Honda from Straub in 1978 when it was Down town Wheeling, I’ve bought 8 since, I just had my 2019 CRV serviced and I had 5 things Serviced, 40 Minutes later, it was all done! Unbelievable service, plus I had a Coupon for $50 off & it was expired but they still honored it! That’s why I keep buying from them!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Used car's manager. I believe his name is Brian sold a car out from underneath me we had a verbal deal with over the phone. He was supposed to send me the paperwork and I was supposed to send it back. Never received the paperwork. So I called to see what was going on and they told me it was being sold literally as I was talking with them. The manager wouldn't let me put a deposit down. He said they don't do that there. Long story short, he's a xxxxxxx, and the dealership is xxxxxxxx. .

Used car's manager. I believe his name is Brian sold a car out from underneath me we had a verbal deal with over the phone. He was supposed to send me the paperwork and I was supposed to send it back. Never received the paperwork. So I called to see what was going on and they told me it was being sold literally as I was talking with them. The manager wouldn't let me put a deposit down. He said they don't do that there. Long story short, he's a xxxxxxx, and the dealership is xxxxxxxx. .

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Cody is the Best. I would not go anyother place. Dealt with Straub Automotive for over 25 years. That says it all.

Cody is the Best. I would not go anyother place. Dealt with Straub Automotive for over 25 years. That says it all.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Once again the service was impeccable and Cody is an asset it's the only place I take my vehicles

Once again the service was impeccable and Cody is an asset it's the only place I take my vehicles

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Cody is the best. Always very friendly and helpful .Been here many times and always satisfied

Cody is the best. Always very friendly and helpful .Been here many times and always satisfied

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service depart is great. Cory always takes good care of me and my vehicle.

The service depart is great. Cory always takes good care of me and my vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Again and again Straub's goes above and beyond. Cody Phillips is the ABSOLUTE best. He has taken care of me for years. I will never go anywhere else for a vehicle or service. My service appointment was for my 2019 Ford Ranger 4x4. I purchased it another dealership because I just wanted a basic truck. Honda has a Ridgeline and Nissan has a Frontier but did not like either of them. In any case, this is the only time I had not bought a vehicle from Straub's. I like to joke that I helped built the buildings at The Highlands location, Cody and crew always explain what has happened and/or needs to keep an eye on or needs done. Straub's is the BEST. Keep up the Excellent Work.

Again and again Straub's goes above and beyond. Cody Phillips is the ABSOLUTE best. He has taken care of me for years. I will never go anywhere else for a vehicle or service. My service appointment was for my 2019 Ford Ranger 4x4. I purchased it another dealership because I just wanted a basic truck. Honda has a Ridgeline and Nissan has a Frontier but did not like either of them. In any case, this is the only time I had not bought a vehicle from Straub's. I like to joke that I helped built the buildings at The Highlands location, Cody and crew always explain what has happened and/or needs to keep an eye on or needs done. Straub's is the BEST. Keep up the Excellent Work.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 119 reviews

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