Reviews
I purchased my vehicle here and is the only place I have ever had it serviced. I am always treated wonderful and Cody is a gem.
I purchased my vehicle here and is the only place I have ever had it serviced. I am always treated wonderful and Cody is a gem.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very happy with the service; Cody, Max & everyone else I talk to. They are great to deal with.
Very happy with the service; Cody, Max & everyone else I talk to. They are great to deal with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I worked with Straub Automotive to buy the 21 Ford Mach 1 out of state. I flew in on Monday morning and left with the car on Monday evening. The car was exactly as advertised. The paperwork was quick and easy and they were great to work with. Travis answered all my questions and made everything go smoothly.
I worked with Straub Automotive to buy the 21 Ford Mach 1 out of state. I flew in on Monday morning and left with the car on Monday evening. The car was exactly as advertised. The paperwork was quick and easy and they were great to work with. Travis answered all my questions and made everything go smoothly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought my 1st Honda from Straub in 1978 when it was Down town Wheeling, I’ve bought 8 since, I just had my 2019 CRV serviced and I had 5 things Serviced, 40 Minutes later, it was all done! Unbelievable service, plus I had a Coupon for $50 off & it was expired but they still honored it! That’s why I keep buying from them!
I bought my 1st Honda from Straub in 1978 when it was Down town Wheeling, I’ve bought 8 since, I just had my 2019 CRV serviced and I had 5 things Serviced, 40 Minutes later, it was all done! Unbelievable service, plus I had a Coupon for $50 off & it was expired but they still honored it! That’s why I keep buying from them!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Used car's manager. I believe his name is Brian sold a car out from underneath me we had a verbal deal with over the phone. He was supposed to send me the paperwork and I was supposed to send it back. Never received the paperwork. So I called to see what was going on and they told me it was being sold literally as I was talking with them. The manager wouldn't let me put a deposit down. He said they don't do that there. Long story short, he's a xxxxxxx, and the dealership is xxxxxxxx. .
Used car's manager. I believe his name is Brian sold a car out from underneath me we had a verbal deal with over the phone. He was supposed to send me the paperwork and I was supposed to send it back. Never received the paperwork. So I called to see what was going on and they told me it was being sold literally as I was talking with them. The manager wouldn't let me put a deposit down. He said they don't do that there. Long story short, he's a xxxxxxx, and the dealership is xxxxxxxx. .
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Cody is the Best. I would not go anyother place. Dealt with Straub Automotive for over 25 years. That says it all.
Cody is the Best. I would not go anyother place. Dealt with Straub Automotive for over 25 years. That says it all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Once again the service was impeccable and Cody is an asset it's the only place I take my vehicles
Once again the service was impeccable and Cody is an asset it's the only place I take my vehicles
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cody is the best. Always very friendly and helpful .Been here many times and always satisfied
Cody is the best. Always very friendly and helpful .Been here many times and always satisfied
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The service depart is great. Cory always takes good care of me and my vehicle.
The service depart is great. Cory always takes good care of me and my vehicle.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Again and again Straub's goes above and beyond. Cody Phillips is the ABSOLUTE best. He has taken care of me for years. I will never go anywhere else for a vehicle or service. My service appointment was for my 2019 Ford Ranger 4x4. I purchased it another dealership because I just wanted a basic truck. Honda has a Ridgeline and Nissan has a Frontier but did not like either of them. In any case, this is the only time I had not bought a vehicle from Straub's. I like to joke that I helped built the buildings at The Highlands location, Cody and crew always explain what has happened and/or needs to keep an eye on or needs done. Straub's is the BEST. Keep up the Excellent Work.
Again and again Straub's goes above and beyond. Cody Phillips is the ABSOLUTE best. He has taken care of me for years. I will never go anywhere else for a vehicle or service. My service appointment was for my 2019 Ford Ranger 4x4. I purchased it another dealership because I just wanted a basic truck. Honda has a Ridgeline and Nissan has a Frontier but did not like either of them. In any case, this is the only time I had not bought a vehicle from Straub's. I like to joke that I helped built the buildings at The Highlands location, Cody and crew always explain what has happened and/or needs to keep an eye on or needs done. Straub's is the BEST. Keep up the Excellent Work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair