Reviews
service
I came in with possible damage from a car wash that I just had, Ronnie made me feel like a VIP, squeezed me in and took extra care. What service!!! Thank you again. See you at my next oil change!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nancy, your positive review means a lot to us and we?re happy we could help you! It is great to hear our Staff took such great care of you! We look forward to seeing you again in the future!
We just traded vehicles
We just traded in a vehicle today & we were real pleased with our deal working with Dorothy Morrie
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for allowing Robert Horne Ford to assist you and we hope to continue to impress for many years to come.
satifaction review
Diego was excellent as was Renee. This the second car Jack has purchased from you. Jack & Peggy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jack, thank you for your kind words and congratulations on your new vehicle! If there is anything additional that we can do for you, please let us know! Take care!
Would have been nice to meet Mr Horne.
Meeting the owner tells me how involved he is in his dealership. That is important to me when I buy a car. Thanks
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
truck Service
Dave always does a great job. I service all 3 of my vehicles at this dealership. I appreciate the quality and speedy service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, thank you so much for your comments and allowing Robert Horne Ford to assist you in servicing your vehicles. We strive for excellent customer service and your feedback is what keeps us motivated and lets us know that we are moving in the right direction. If we can ever do anything for you, please let us know. Please drive safety.
Ed Kreft
The service writer Daniel was very professional, and service was done quickly and efficiently.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Edward, we appreciate your feedback of our Staff's outstanding service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Warranty on my Expo
Roy the Service Rep that I dealt with was great; but the tech who did the work left the door handle greasy from the work and I was surprised that the vehicle wasn?t washed when I picked it up after having to spend $400 on a cable that broke inside the door on a vehicle with 68k miles. Overall I was satisfied with the work and Roy went above and beyond to get me taken care of in a timely manner.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for choosing Robert Horne Ford as your first choice for service! We hope to be of service to you again! Take care!
Service
Completely satisfied! David is a courteous and professional service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
John, thank you so much for your comments and allowing Robert Horne Ford to assist you in servicing your truck. We strive for excellent customer service and your feedback is what keeps us motivated and lets us know that we are moving in the right direction. If we can ever do anything for you, please let us know. Please drive safety.
Great Service
Great experience right from the beginning. Your staff was great. Thanks, I?ll be back!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chuck, your positive review means a lot to us and we?re happy we could help you! We look forward to seeing you again on your next visit!
Ford focus service
Team was very polite, courteous, and welcoming from the beginning to the end of my time there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cody, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!