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DallasLeaseReturns.com

(8,614 reviews)
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Sales hours: 8:30am to 6:00pm
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Sales
Monday 8:30am–6:00pm
Tuesday 8:30am–6:00pm
Wednesday 8:30am–8:30am
Thursday 8:30am–6:00pm
Friday 8:30am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
2025 national dealer award
View 23 awards
2025 national dealer award 2025 state dealer award 2024 national dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 476-2670 (866) 476-2670

Reviews

(8,614 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DallasLeaseReturns.com from DealerRater.

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Have great options and provided consistent follow up.

Have great options and provided consistent follow up. It was a pleasurable experience working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, Kenneth, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Our experience with Dallas Lease Returns and Charlie were

Our experience with Dallas Lease Returns and Charlie were great! We wouldn’t hesitate to buy from them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Eric, for choosing Dallas Lease Returns!

Robert was amazing through the whole process.

Robert was amazing through the whole process. He made sure that I was able to get taken care of and went above and beyond to bring a vehicle back for me. Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Quality customer service is always our number one priority, and we're happy to hear Robert met your expectations. Thank you for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

Saw this truck online and requested a follow up from the

Saw this truck online and requested a follow up from the dealership. I was contacted by Johnny Kenney. He answered every question I had about the vehicle. He even went to the vehicle and personally talked me through all the options/condition. Johnny was not pushy but let me make my mind up about pursuing this purchase. Also worked with me on the financing to get what I needed. Very satisfied with my experience with this dealership and with Johnny specifically.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear that Johnny and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

After reviewing vehicles on the website and looking into

After reviewing vehicles on the website and looking into pre-qualifications, I was quickly contacted by Afton Stark. She set up an appointment where I was able to look through their entire warehouse inventory. The buying process was quick and easy. Based on the quality of their inventory and the entire buying process, I can see myself returning for future vehicles. Thanks Afton!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Afton was able to assist you and that you had such a positive experience.

Made the purchase simple.

Made the purchase simple. Charlie delivered the car to me at my convenience and communicated well. My only complaint is the gas tank was basically empty.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Charlie! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

I was very pleased with the customer service provided by

I was very pleased with the customer service provided by Gabe . Other staff members were equally kind. The process was easy, and the price and quality of the vehicle was what I was looking for. I highly recommend shopping at Dallas Lease and Returns for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

Women of DFW!

Women of DFW! This is the place to get your next car! Call Alexis Garcia and she will assist you from choosing out of the car of your dreams, to finding you the smartest deal without haggling or leaving you out when talking with lenders. Total transparency, zero shady deals. This dealership has been voted the best for over 10 years and it shows. The owners are involved in the day to day and super friendly. Their rate of return customers is evidence that they are transparent in their deals and they take excellent care of the customer. I will be referring all my friends to come see Alexis Garcia and the crew at Dallas Lease Returns!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that Alexis had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

I had a pleasant experience working with Eric.

I had a pleasant experience working with Eric. Was able to do the bulk of the deal online, show up and sign off. Thank you Eric for a smooth deal

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Eric, and we look forward to working with you again.

We had a great experience working with Charlie Pollard at

We had a great experience working with Charlie Pollard at Dallas Leasing Returns! He was polite, professional and very helpful when we purchased our 2020 Honda Odyssey. The establishment was clean, comfortable and all the staff members were personable. Charlie made the entire experience of buying a car easy and enjoyable. I would buy from him again and recommend Dallas Leasing Returns to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Charlie here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!