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DallasLeaseReturns.com

(8,619 reviews)
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Sales hours: 8:30am to 6:00pm
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Sales
Monday 8:30am–6:00pm
Tuesday 8:30am–6:00pm
Wednesday 8:30am–8:30am
Thursday 8:30am–6:00pm
Friday 8:30am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
2025 national dealer award
View 23 awards
2025 national dealer award 2025 state dealer award 2024 national dealer award 2024 state dealer award 2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(866) 476-2670 (866) 476-2670

Reviews

(8,619 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DallasLeaseReturns.com from DealerRater.

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This is car number 3 from “DLR” group, we’ve had great

This is car number 3 from “DLR” group, we’ve had great experiences with them and the hassle free discussions and streamline paperwork make the car buying experience much more enjoyable!! Chris answers the phone nearly every call…which is not the standard in today’s customer service. If by chance he missed your call, it’s just minutes before you hear back. All future car endeavors will first work through Chris and the Dallas Lease Returns group before going anywhere else.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with Chris and our team. We're glad to hear we delivered such a great experience!

Alexis did a great job getting me in the exact car I

Alexis did a great job getting me in the exact car I needed. I couldn't be happier with how everything worked out and the excellent service we received.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you, Branden! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alexis met your expectations. Thank you again for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

Even though I did not end up buying a car there, Alexis

Even though I did not end up buying a car there, Alexis was outstanding in searching for a used luxury car for me. I would recommend her and Dallas Lease company to anyone. The reason I didn't buy is that the car insurance for that car was going be prohibitive for someone who only drives 3000 miles a year. Go see Alexis! Pam P

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Pam, at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Alexis, and it was a pleasure having you at the dealership. We appreciate your review!

I love Dallas lease Returns!

I love Dallas lease Returns! 3rd time buying a vehicle here and always a smooth transaction, no hassle, no xx. Shoot out to Pete Hankins for making it easy once again. Love my new whip!

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Casey, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

Dallas Lease Returns is very easy with which to work.

Dallas Lease Returns is very easy with which to work. Their process is extremely streamlined. The website is accurate and the sales reps are knowledgeable and do everything possible to make the process easy for the customer. I highly recommend the company.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that we were able to assist you and that you had such a positive experience.

The customer service never ends at Dallas lease returns,

The customer service never ends at Dallas lease returns, after over 6 months my car was parked in a neighborhood and got reported to be picked up, Brad was quick to act and notified me so that we could move the car and be worry free

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  • Overall experience 5.0
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Dealer response

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

Me atendieron excelente, muy buen ambiente laboral, me

Me atendieron excelente, muy buen ambiente laboral, me gusto mucho el entorno del lugar, gracias

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Bryan, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

He payed for my tire lock replacement, and he was honest

He payed for my tire lock replacement, and he was honest and kept his word

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dallas Lease Returns.

Exceptional experience, after shopping with a couple of

Exceptional experience, after shopping with a couple of "big brand" dealers and being absolutely disappointed, I was pleasantly surprised to find this gem of a place. Pete helped with sales and was courteous, helpful, not pushy or overly aggressive. We had a very nice chat. I strongly recommend this dealership to anyone who is nervous about visiting a typical dealership. Thank you for a 5 star experience.

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  • Overall experience 5.0
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Dealer response

Hi Tariq: Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

Chris Mikell went above and beyond.

Chris Mikell went above and beyond. I drove in from out of state and he stayed late to make sure I got back on the road safely with our amazing new (to us) vehicle. Highly recommend doing business with Chris.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Jeff, Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Chris, and it was a pleasure having you at the dealership. We appreciate your review!