DallasLeaseReturns.com

I worked with Pete Hankins. Absolutely the BEST EVER!! I’m a returning customer and when it comes to buying a new car he’s the 1st and only person I go to. He’s so awesomely hands on and makes sure you leave with the best possible deal and feeling comfortable with your car. Patient with all questions.

From start to finish it was a great experience for us at Dallas Lease Returns. Bobby is one of the most down to earth and easy to work with guys you will meet. Pete and the rest of the staff were hands down the best group of people to work with. I appreciate all the work Bobby put in to help us get the vehicle my wife truly wanted. When the time comes, I will definitely go straight to Bobby for our next vehicle purchase.

I never knew a stress free and honest car buying experience could exist. After dealing with Brad and Dallas Lease Returns I realized there is a better way. Made me feel like I was a human and not just a paycheck.

Bobby was great and professional! Easy to understand and transparent. Highly recommend his service in the future!

After looking for almost two months all over central Arkansas and not finding the right vehicle--year, color, features of the RX350--that my wife wanted, we resorted to looking at online availability, and we found this one vehicle with the exact year, color and features that my wife wanted at Dallas Lease Returns. At first, being old-school vehicle buyers (we've always bought cars by visiting local dealers), I was leery about doing an out-of-state purchase for a few different reasons. I've read and heard some horror stories. I called DLR and spoke with Robert Schultz. He was very helpful, accommodating all of my questions, answering each one very clearly. When I informed him that we are from Arkansas and can only drive down to look at the car on Saturday October 12, he didn't miss a beat and said that while he was going to be out on that day (He was going on a cruise to celebrate his wedding anniversary--congratulations!), he assured me that Chris Mikkel would take good care of us. We didn't make it on the 12th but instead came to see the car on the 14th and Robert had already come back from his anniversary trip. I must say, the friendliness of DLR staff is on a class of its own, which we we did not find in any of the two dozen dealerships that we visited prior to DLR. Robert was very friendly. He has this amiable, friendly and likeable disposition. And similar to our conversation on the phone earlier, he answered all our questions, explaining to us the smallest detail in a manner that we could understand. We flew into DFW the next Sunday to close on our transaction and to drive the vehicle back to Arkansas. We were late and tired from our flight. Chris Mikkel took really good care of us. He was very considerate of the fact that my wife and I were both tired from the trip. The front desk lady, Angelica Mitchell, even made a special batch of popcorn for our consumption. We were in and out of that place driving my wife's newly-bought car in less than an hour. Very efficient and very friendly. Our total customer experience with Dallas Lease Returns is absolutely worth every penny of the two trips we made to the area (an additional $1000 to the cost). The experience was wonderful! If I had known about this level of customer service, we would have started our vehicle search with DLR instead of visiting so many local dealerships. My wife echoes my sentiments; she has expressed this to me privately. I am encouraging her to also write up a review. She is extremely happy with Dallas Lease Returns. I cannot say enough great things about Dallas Lease Returns. I am not surprised that DLR has garnered the Dealer of the Year award for 6 straight years. We highly, highly recommend this place especially these two gentlemen--Robert Schultz and Chris Mikkel. I am quite sure that with these two, DLR will continue to soar high with DealerRater ratings. Kudos and thank you to Robert and Chris!

The experience from the first phone call to close of the deal was always done with the customer in mind.

I had an amazing experience buying from Dallas lease returns they knew I was coming from out of state and made sure I was taken care of. Charlie is amazing he even gave me his own truck until we figured everything out with the car. The management and the dealership is awesome as well as they gave lots of concessions to make sure I was happy before closing the deal out. Definitely will be coming back here for my next purchase!

Brad is awesome. This whole process was fast and easy. If anyone needs a vehicle call Brad Hoang he’s the best man for the job!

A good dearer clean cars very nice people and the prices are good not over priced the vehicles are in great condition

Great service and great salesman lots of options of vehicles! And salesman’s are willing to help and more !