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Bill Kay Downers Grove Nissan

(2,628 reviews)
Visit Bill Kay Downers Grove Nissan
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 consumer dealer award
View 2 awards
2023 consumer dealer award 2022 consumer dealer award

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New (630) 243-5846 (630) 243-5846
Used (630) 243-5864 (630) 243-5864
Service (630) 243-5830 (630) 243-5830

Inventory

See all 333 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2002.
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New Certified Pre-Owned or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
Bill Kay is the way to Value Service and Satisfaction!

Service center

Phone number (630) 243-5830

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(2,628 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Kay Downers Grove Nissan from DealerRater.

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Tim, Steve, and Carlos were all amazing.

Tim, Steve, and Carlos were all amazing. The whole process was smooth and easy. Would recommend!

Tim, Steve, and Carlos were all amazing.

Tim, Steve, and Carlos were all amazing. The whole process was smooth and easy. Would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Ethan! We’re thrilled to hear that Tim, Steve, and Carlos made your experience smooth and easy. Your recommendation means a lot to us, and we truly appreciate you choosing Bill Kay Nissan. Enjoy your new vehicle and welcome to the Bill Kay family! – Justin Delgado, Executive Manager, Bill Kay Nissan of Downers Grove

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Matt and Nick are the best!

Matt and Nick are the best! This is my second car from them. Thanks guys!

Matt and Nick are the best!

Matt and Nick are the best! This is my second car from them. Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Fourth Altima in 15 years.

Fourth Altima in 15 years. Bill Kay treated us like a member of the Nissan family.

Fourth Altima in 15 years.

Fourth Altima in 15 years. Bill Kay treated us like a member of the Nissan family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I just traded my Pontiac 2007 G5 after owning her after

I just traded my Pontiac 2007 G5 after owning her after 18 years, I went to go see Stevie B, and what a wonderful experience I had with him and Nick and Carlos. I couldn't say enough from the time I walked in till I left I was treated like family. They walked me through the entire price and process. I would do it all over again.

I just traded my Pontiac 2007 G5 after owning her after

I just traded my Pontiac 2007 G5 after owning her after 18 years, I went to go see Stevie B, and what a wonderful experience I had with him and Nick and Carlos. I couldn't say enough from the time I walked in till I left I was treated like family. They walked me through the entire price and process. I would do it all over again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Could not get any answers to my questions about the

Could not get any answers to my questions about the vehicle. I kept getting several different answers has to if the car was still available. Would not contact them again!

Could not get any answers to my questions about the

Could not get any answers to my questions about the vehicle. I kept getting several different answers has to if the car was still available. Would not contact them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

We're very sorry to hear about your experience and the confusion around the vehicle's availability. That’s not the level of service we aim to provide, and we appreciate taking the time to give us feedback because it helps us improve.

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STEVE B.

STEVE B. Is very knowledgeable about the cars and how they perform whatever question you ask he answers it very quickly so you know he know his job thank you Mary Shealy

STEVE B.

STEVE B. Is very knowledgeable about the cars and how they perform whatever question you ask he answers it very quickly so you know he know his job thank you Mary Shealy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Stevie B.

Stevie B., Tim and Randall were amazing and made my car buying experience seamless and pleasant. Stevie B. mentioned that he’ll treat you like a friend or family and that was absolutely true I felt at ease the entire time.

Stevie B.

Stevie B., Tim and Randall were amazing and made my car buying experience seamless and pleasant. Stevie B. mentioned that he’ll treat you like a friend or family and that was absolutely true I felt at ease the entire time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I had a great experience at this dealership and found the

I had a great experience at this dealership and found the vehicle I was looking for . Steve was very helpful .

I had a great experience at this dealership and found the

I had a great experience at this dealership and found the vehicle I was looking for . Steve was very helpful .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I had an excellent no pressure car buying experience for

I had an excellent no pressure car buying experience for the first time! It was a pleasure to work with Steve Berman, Larnell Pillow, Randall Caldwell and Justin Delgado. I would definitely go back to Bill Kay Nissan if I was in the market for another car and would recommend this dealership and salesman to my family and friends!

I had an excellent no pressure car buying experience for

I had an excellent no pressure car buying experience for the first time! It was a pleasure to work with Steve Berman, Larnell Pillow, Randall Caldwell and Justin Delgado. I would definitely go back to Bill Kay Nissan if I was in the market for another car and would recommend this dealership and salesman to my family and friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Very Professional and courteous staff!

Very Professional and courteous staff! I love my new car! We will be back again!

Very Professional and courteous staff!

Very Professional and courteous staff! I love my new car! We will be back again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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