Reviews
Tim, Steve, and Carlos were all amazing.
Tim, Steve, and Carlos were all amazing. The whole process was smooth and easy. Would recommend!
Tim, Steve, and Carlos were all amazing.
Tim, Steve, and Carlos were all amazing. The whole process was smooth and easy. Would recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Ethan! We’re thrilled to hear that Tim, Steve, and Carlos made your experience smooth and easy. Your recommendation means a lot to us, and we truly appreciate you choosing Bill Kay Nissan. Enjoy your new vehicle and welcome to the Bill Kay family! – Justin Delgado, Executive Manager, Bill Kay Nissan of Downers Grove
Matt and Nick are the best!
Matt and Nick are the best! This is my second car from them. Thanks guys!
Matt and Nick are the best!
Matt and Nick are the best! This is my second car from them. Thanks guys!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fourth Altima in 15 years.
Fourth Altima in 15 years. Bill Kay treated us like a member of the Nissan family.
Fourth Altima in 15 years.
Fourth Altima in 15 years. Bill Kay treated us like a member of the Nissan family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I just traded my Pontiac 2007 G5 after owning her after
I just traded my Pontiac 2007 G5 after owning her after 18 years, I went to go see Stevie B, and what a wonderful experience I had with him and Nick and Carlos. I couldn't say enough from the time I walked in till I left I was treated like family. They walked me through the entire price and process. I would do it all over again.
I just traded my Pontiac 2007 G5 after owning her after
I just traded my Pontiac 2007 G5 after owning her after 18 years, I went to go see Stevie B, and what a wonderful experience I had with him and Nick and Carlos. I couldn't say enough from the time I walked in till I left I was treated like family. They walked me through the entire price and process. I would do it all over again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Could not get any answers to my questions about the
Could not get any answers to my questions about the vehicle. I kept getting several different answers has to if the car was still available. Would not contact them again!
Could not get any answers to my questions about the
Could not get any answers to my questions about the vehicle. I kept getting several different answers has to if the car was still available. Would not contact them again!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're very sorry to hear about your experience and the confusion around the vehicle's availability. That’s not the level of service we aim to provide, and we appreciate taking the time to give us feedback because it helps us improve.
STEVE B.
STEVE B. Is very knowledgeable about the cars and how they perform whatever question you ask he answers it very quickly so you know he know his job thank you Mary Shealy
STEVE B.
STEVE B. Is very knowledgeable about the cars and how they perform whatever question you ask he answers it very quickly so you know he know his job thank you Mary Shealy
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stevie B.
Stevie B., Tim and Randall were amazing and made my car buying experience seamless and pleasant. Stevie B. mentioned that he’ll treat you like a friend or family and that was absolutely true I felt at ease the entire time.
Stevie B.
Stevie B., Tim and Randall were amazing and made my car buying experience seamless and pleasant. Stevie B. mentioned that he’ll treat you like a friend or family and that was absolutely true I felt at ease the entire time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience at this dealership and found the
I had a great experience at this dealership and found the vehicle I was looking for . Steve was very helpful .
I had a great experience at this dealership and found the
I had a great experience at this dealership and found the vehicle I was looking for . Steve was very helpful .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had an excellent no pressure car buying experience for
I had an excellent no pressure car buying experience for the first time! It was a pleasure to work with Steve Berman, Larnell Pillow, Randall Caldwell and Justin Delgado. I would definitely go back to Bill Kay Nissan if I was in the market for another car and would recommend this dealership and salesman to my family and friends!
I had an excellent no pressure car buying experience for
I had an excellent no pressure car buying experience for the first time! It was a pleasure to work with Steve Berman, Larnell Pillow, Randall Caldwell and Justin Delgado. I would definitely go back to Bill Kay Nissan if I was in the market for another car and would recommend this dealership and salesman to my family and friends!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very Professional and courteous staff!
Very Professional and courteous staff! I love my new car! We will be back again!
Very Professional and courteous staff!
Very Professional and courteous staff! I love my new car! We will be back again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car