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Huffines Chrysler, Jeep, Dodge, RAM Plano

(618 reviews)
Visit Huffines Chrysler, Jeep, Dodge, RAM Plano
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 consumer dealer award
View 4 awards
2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (866) 414-9994 (866) 414-9994
Used (888) 405-8278 (888) 405-8278
Service (888) 672-0317 (888) 672-0317

Reviews

(618 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines Chrysler, Jeep, Dodge, RAM Plano from DealerRater.

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Jason is the best Service tech I've ever had for any

Jason is the best Service tech I've ever had for any vehicle over the years. I actually bought another Grand Cherokee and part of my decision to get another one was because of Jason and team for their incredible customer service!! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Best customer service I’ve ever experienced!

Best customer service I’ve ever experienced! I never felt like just a sale. They kept us updated throughout the process and were honest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This was the best experience I’ve had at a dealership.

This was the best experience I’ve had at a dealership. Ruben is amazing. He is so kind and patient. He went above and beyond for us.. I would recommend this dealership to anyone, and I will be definitely be back in the future..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had a great buying experience.

I had a great buying experience. At 58 years old, I still get that angst when it is time to buy a new car, but after a bit of talking with Zach, I figured out that he just wanted to help me get into the car that I really wanted, and helped me find the best way of financing it that provided me a deal I felt good about and terms that benefited me as a customer. Billy did a great job showing the car and explaining the features and Charlie was very helpful and friendly in the finance department. I had sold cars in my younger days for three different Chevy dealers and a Ford dealer (Idaho and Florida) and dealerships still gave me that creepy feeling until this experience. So, thank you Huffines team for a great buying experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Got to dealership at 07:00 and was completed by 07:50.

Got to dealership at 07:00 and was completed by 07:50. Very fast and the writer was very courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Rose was amazing and helpful.

Rose was amazing and helpful. The drop off took 5 min and the pickup 5

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing job Janis Jones was the best and was absolutely

Amazing job Janis Jones was the best and was absolutely the best Huffines really cares about there customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I misunderstood my extended warranty coverage, it was

I misunderstood my extended warranty coverage, it was explained to me, no big deal. But after I left the head of service and the head of finance called me separately to make sure I was ok with the provided info, was everything perfectly clear, did I need anything else, etc. I really appreciated the follow up and personalized attention. That level of customer service is very rare these days and it is the reason I’m on my 3rd vehicle with this dealership. Outstanding!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

As usual, an excellent experience.

As usual, an excellent experience. No service advisor was available when I pulled in, but an extremely pleasant young lady wrote me up to get me started. Taryn? She advised me the rest of the way - quote to delivery. It was all quick and easy - and quality work. (Really wish I had written her name down!) There’s a reason I have purchased all of my cars at Huffines for quite a few years now.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was indeed a great pleasure again working with Mr.

It was indeed a great pleasure again working with Mr. Lewis at Huffines Jeep Plano and will always be my favorite go-to for tech assistance . Thanks again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.