Reviews
Dylan, Zach, Stewart and Charlie were very helpful and
Dylan, Zach, Stewart and Charlie were very helpful and courteous. This was a good experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to schedule service online.
Easy to schedule service online. Quickly serviced my vehicle (quoted 1 hour - waited 25 minutes)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They attempted to service this particular vehicle but
They attempted to service this particular vehicle but were not equipped with the knowledge or know how.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
I have been coming to Huffines Plano for many of my
I have been coming to Huffines Plano for many of my purchases and all of my service for the last 20+ years. One excellent experience after another!!! Thank-you for taking such good care of me and my family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional in their customer service skills and
Very professional in their customer service skills and knowledge on auto industry. I appreciated the integrity and transparency of the entire staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Huffines is the best dealership and they have amazing
Huffines is the best dealership and they have amazing people working for them. We are treated like family everytime. Thank you for always making our experience a great one!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Huffines Plano always goes above and beyond every single
Huffines Plano always goes above and beyond every single time. From sales to service, they offer exceptional customer service. They are my go to dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made a deal for a MY2014 Ford Mustang Premium.
Made a deal for a MY2014 Ford Mustang Premium. A couple of hours later we get a call from finance (mind you this was a cash deal), offering to finance, we said no thank you. A couple of hours after that, another representative called to discuss "extended coverage"....an extra $3K, we said no thank you. 30 minutes later we get a text that the car was sold. Only the facts.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Dear Charles Viens, I am deeply sorry to hear about the disappointing experience you mentioned. I want to assure you that we will not tolerate any form of deceptive sales tactics and we mandate that our team provide all our customers with a transparent and honest car buying experience. Upon reviewing our records, I could not locate any information associated with the name provided in the review. I value the opportunity to learn more about this situation and personally address any and all failures. As the General Manager of our dealership, I believe that your insights are crucial in helping us improve our service. I encourage you to reach out to me directly at your earliest convenience so we can delve into this matter further. Regrettably, we do not have your contact details, or else I would have personally contacted you to discover the details of how exactly this happened. Once again, I apologize for any inconvenience you might have experienced and look forward to resolving this matter to your satisfaction. Kind regards, Sam Huffines | General Manager 972.867.6000
Sam, Thank you for the chance to share my feedback. Best wishes for another 100 years. Chuck
I am extremely pleased with service on my Jeep Patriot,
I am extremely pleased with service on my Jeep Patriot, Chuck Pullen kept me informed at every step and the 3 issues I identified were all expertly resolved.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for your fantastic review of Chuck and our service department. We hope to serve you again!
First I search online and Billy Bolding answered me very
First I search online and Billy Bolding answered me very fast and friendly so I decided just go to look but everyone was very nice. So me and my husband decided tu buy Thank you for your great customer service I really enjoyed! It’s my 3rd Jeep Wrangler 😜 The manager Stewart know what he’s doing Maria Johnson Oklahoma
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maria, Thank you very much for your business and your great review of Billy. We hope that you and your husband enjoy your new Wrangler! Sincerely, Sam Huffines - General Manager
Thank you again I really enjoy my Jeep is very nice and it’s exactly what I was looking for ! You have an excellent team Maria Johnson Oklahoma