Reviews
If I could give more than 5 stars I would.
If I could give more than 5 stars I would. I bought my Explorer from Galpin 7 years ago and it was a wonderful experience. I felt supported and informed during the purchase process. I never felt pressured in any way. I have gotten all of my services done with Galpin Ford's service department. Everyone in the service and parts department has been amazing. I especially want to recognize John Minor my amazing service agent and Patrick McNeely the service and parts department manager. These two incredible men have gone above and beyond numerous times! People say getting service and parts from a dealership is way more expensive and even more time consuming. I have found the opposite at Galpin Ford. I would not take my Explorer anywhere else. I highly recommend them if you are looking to purchase a vehicle or need service and/or parts.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Heather, we are happy to hear of your positive experience with our location. Exceptional deals and customer service come standard with the dealership. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
My family has purchased 3 cars from Galpen all from Don
My family has purchased 3 cars from Galpen all from Don Rohde.Each time Don went above and beyond for us. Thank you Don for taking such good care of us and making sure we got the best deal!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to share your feedback with us. We appreciate your business. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Jonathan Ramirez was fabulous.
Jonathan Ramirez was fabulous. Not your typical pushy salesman. He went above and beyond to help us select a car and was patient and knowledgeable. He got us a really great price which was way lower than the competition.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Karin, thanks so much for your feedback. We're thrilled you found our team knowledgeable, and the whole experience pleasant and easy. Our greatest goal is for all our customers to feel that way when driving away. Please do not hesitate to give us a call if there is anything we can do for you. Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Sorry, can't say much about the dealership.
Sorry, can't say much about the dealership. My main focus in this review is one of your employees Samuel Sanchez. Very Professional. He went beyond the norm to help me research a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are glad you chose our dealership! Thanks for the feedback and strong recommendation! Let us know if you ever need more help -- until then safe travels! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
This was a special order placed in January and delivered
This was a special order placed in January and delivered at the end of May. Miguel never dropped the ball and worked through delays to get the vehicle delivered on time and as specified. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to share your feedback with us. We appreciate your business. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
I recently purchased a vehicle and Sam was extremely
I recently purchased a vehicle and Sam was extremely helpful, I’m all about customer service and connecting in person ( not online). Thank you Sam!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for your warm recommendation of the team here at Galpin Ford. We are so happy to hear you've had a great experience with us, and we hope to continue to serve you for many years to come. If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
Great customer service, great price, very knowledgeable
Great customer service, great price, very knowledgeable about my purchase, I will definitely recommend my friends and family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Eric, we are very happy we could provide you with a positive experience! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
I loved everyone that helped us.
I loved everyone that helped us. Rianna, Santos & Carlos. They were all so AMAZING! And Rianna was beyond patient with me since it took me a while to find a car that I was comfortable with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are happy to hear of your positive experience with our dealership. We listen to the needs of every customer and are happy team was able to provide you with the guidance needed in making your decision. If there is anything else we can do for you, please give us a call. Safe and fun driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
I recently had the pleasure of working with Adrian at
I recently had the pleasure of working with Adrian at Galpin Ford and I can honestly say it was an amazing experience! He helped me find the perfect car. He took the time to listen to my needs and preferences, answered all my questions, and guided me through the entire process. What impressed me most was his dedication to ensuring I was completely satisfied, without any pressure to make a quick decision. He helped me find the perfect car, he truly went above and beyond to help me secure the best deal possible. I couldn't be happier with my new 2025 Ford Explorer and the service I received. If you’re in the market for a vehicle, I highly recommend reaching out to Adrian at Galpin Ford. He made the car-buying experience enjoyable and stress free!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Galpin Ford! If there is anything else we can do for you, please give us a call. Safe (and fun) driving! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
First of all, I want to Thank Adrian for being our
First of all, I want to Thank Adrian for being our salesperson for the past 10 years at Galpin Ford. Adrian has been amazing and made the entire process smooth and stress-free. He has gone above and beyond to help me find me the perfect car, which he did! I’m love with my Ford Expedition and my husband his Ford 250. He made sure we understood every step of the finance process. I highly recommend working with him. I will definitely look for him on my next car with no doubt!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jennifer, we're happy you found our staff to be so supportive during your experience here at Galpin Ford. Please let us know if there's anything else we can do for you. See you on the road! Neda Vega Customer Relations Director (818) 922-3635 nvega@galpin.com
