Reviews
Great service. Best dealership I have experienced
Worked me in. Completed quickly. Fabulous staff. Conveniently located. Everyone at dealership had a welcoming attitude. Plenty of space to get comfortably while waiting
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, The Modern Toyota Team
Excellent service
Service manager Reno Voss provided the service we needed in his usual congenial and helpful manner. The work was completed as promised on time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Modern Toyota Team
Great business, always smiling, willing to help
Always professional/smiling willing to help with all your questions, needs and concerns. Coming out to let you know the progress on your vehicle. Letting you know there was a snack area to check out for refreshments
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Modern Toyota Team
Great service and very clean store!
George was super nice and helpful! He made my buying process very easy! Can’t say enough about all involved even the finance guy!! He was super nice!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Madison, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that George's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, The Modern Toyota Team
good service
the service was done in a timely manner from when i brought the truck into the shop. called as suggested
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Modern Toyota, we value our customers and we look forward to seeing you down the road. Best, The Modern Toyota Team
Great Service
Outstanding customer service given by Joshua. Very friendly and provided great service as well as customer care. Thank you very much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reviews like yours are truly a breath of fresh air, Christian! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, The Modern Toyota Team
Car service
The courtesy of the service provider and how they tell you what it is they are doing and suggest what you need to do at that moment.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, The Modern Toyota Team
Henry Ward
Pleasant experience and friendly staffing. Very clean and organized facility, very good office space and plug hook ups for my laptop and tablet.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Henry. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, The Modern Toyota Team
Very Good Experience
Sales, Rich was a very big reason why we decided to go ahead and buy the truck we purchased. He was knowledgeable about the truck and if he didn’t know the answer he would go find it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
William, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Rich's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, The Modern Toyota Team
Fast and friendly service
Service completed on time, friendly service advisor, in and out in about an hour for a 10K service. Very nice service department
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience, Allen! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, The Modern Toyota Team