Reviews
Larson Audi
The sales staff was great! Positive, friendly and efficient. I would recommend this dealership to a friend. They made buying a car a very fast, easy process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very pleased
Quick sign up. offered car. Shuttle driver very nice. gave me a battery for key. Chip at service very friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service experience
Chip, my service manager was ready with the paperwork, checked me in and had me on my way in a loaner within 10 minutes. Chip called to tell me the car would be ready at the time he estimated at drop-off. Car was ready for pick-up when I drove up, and I was in my way home in minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service!!!
I was considering buying / leasing my third vehicle from Audi ... but was really on the fence ... pretty happy with my 2012 Q5 ... but Kevin explained all the reasons to buy a 2018 ... over the course of a few calls.. back & forth I decided he was absolutely right!!! I test drove more than just the Audi ... but because of Kevin I now own a 2018 Q5 !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very good ,fixed issues.
All went well from arrival to departure. I was kept informed to the time and expected waiting time.and what problems were making the service longer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Very fast and friendly service with great deal. I definitely recommend to every one. I will definitely come back to again in future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Audi lover
New service advisor was very personable. He called or texted me with updates. Able to assist me with another question I had about my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback, Carol! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Regards, the Audi of Tacoma Team
Q5 great service
Friendly informative service. Finished ahead of schedule, loaner car, complimentary car wash and vac, and didn’t try to up sell me on service I didn’t need.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, The Audi Tacoma Team
Audit Q5 25,000 service
John Cabral was attentive and efficient. Although the car was checked off as being washed it was not, so John ran it through the car wash himself and special attention to the inside of my windshield streaks! Audi in Bellingham, does a thorough clean with vacuuming.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, The Audi of Tacoma Team
Great Service
Always treated like a customer and employees are very friendly throughout the facility. Service department is always clean and complimentary coffee makes the wait not seem so bad.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your marvelous feedback, Gary. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, The Audi Tacoma Team
