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Hendrick Chevrolet Cary

(1,418 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award

Reviews

(1,418 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Chevrolet Cary from DealerRater.

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Great Service

Great, friendly, fast service. Excellent service from the service managers to the quality talented tech staff. Would not think about going anywhere else. Don?t mind paying for this quality of service. Don?t go cheap and regret it later.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jeff Taylor, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

We were very pleased with the service we received during

We were very pleased with the service we received during the purchase of a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Rbenson4800, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

Great experience with Devonte at Hendrick Chevrolet in

Great experience with Devonte at Hendrick Chevrolet in Cary. The process was smooth and didn't take long at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Superman, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Chevrolet

Jorge me ayudo encontrar exactamente lo que estaba

Jorge me ayudo encontrar exactamente lo que estaba buscando por. Si necesitan buscar un vehĂ­culo pregunten por Jorge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello Osmin, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

The dealership sales personnel Vincent Cumberbatch and

The dealership sales personnel Vincent Cumberbatch and Gary Decan were easy to work during the entire process. I would highly recommend both.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hello Chamilton820, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

2020 Silverado

Wanted to trade in my 2WD for a Silverado. Was able to see their inventory and find one. Contacted the dealership and got with Voughn Smith to help me out. He was very cordial and timely with questions I had on the vehicle. Ended up trading in my truck a few days later after finding it online.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Robert Reeder, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

They were very helpful and friendly!

They were very helpful and friendly! It was great working with Vincent to purchase my new Silverado!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Ericbarrow95, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Vince greeted us as we were looking at cars outside.

Vince greeted us as we were looking at cars outside. We couldn't find the right car that day but Vince never gave up and a few weeks later he found us exactly what we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Dshearin1, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Brenda Davis and the team was amazing at helping paying

Brenda Davis and the team was amazing at helping paying off my lease and continuing to own my truck. The service was phenomenal Brenda is truly a 5 star and will return for future vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello Ron.engineer16, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Hendrick Chevrolet

Brenda was a 10/10, got me in and out as quickly and as smooth as possible. Sales and finance managers were easy to work with as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Evan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!