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Terrebonne Ford

(1,358 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–7:00pm 7:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (855) 350-4867 (855) 350-4867
Used (855) 350-4868 (855) 350-4868
Service (855) 350-4869 (855) 350-4869

Reviews

(1,358 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Terrebonne Ford from DealerRater.

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Oil change and tire rotation

Not only did my MKS get very good service, I experience the same curtesy. I talked to one of the salesmen for a few minutes and learned all about upcoming events and then relaxed in the comfortable waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. Don't hesitate to call us if you ever need anything. Be safe on the road.

Wonderful facility exceptional staff

I saw a vehicle on the website, a Lincoln MXZ, that I wanted to drive. I went to the dealership and Ronnie Bourg was extremely helpful. He gave me all the information I asked for about the vehicle. He has excellent customer service skills. I will recommend him to anyone looking to buy a vehicle. I also spoke to Mr. James Relan about financing. He was very helpful.. He made me feel like family. He explained all of the warranty information and made sure I understood. He went over all of my loan information. I had a wonderful experience buying my car. I will tell all of my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're always happy to help our customers at Terrebonne Motor Company. Hope you're enjoying your vehicle, and as always, drive safe!

Tim Hitt

Service department was very prompt and there was very little time to wait for someone to come jump the car off to bring the car to the service department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly people,service was good,repair done

I had a leakage in the window. Water had been coming in. Brought to the deal ship and they repaired it in minimal time and cost.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Sidney, for the glowing review! If there is anything else we can do for you, please give us a call.

very professional

The attendant was very helpful and cheerful. The work was conducted in a timely manner even though i did not have an appointment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. We always strive to provide personable and excellent customer service. Thank you again for the review!

Service 10/15

Only complaint was that I was without my car for two entire days. But everything was repaired and covered under my Ford ESP.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you had such a positive experience with us, Michael! It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!

Great Service

The service and staff are great and helpful! Very polite. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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what kind of title?

My car was picked up and delivered back at my home. That is what I call service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're so happy you enjoyed working with our staff, Carolyn! Thank you for this feedback!

Amazing

My salesman is the best I am a returning 4 time customer and I will be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christopher, thank you for sharing your recent experience at Terrebonne Motor Company. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.

Great service in clean, friendly environment.

Good professional service at the quoted estimates and on time. Impressive!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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