Skip to main content

Hendrick Southpoint Auto Mall

(1,630 reviews)
Visit Hendrick Southpoint Auto Mall
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 5 awards
2025 state dealer award 2021 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award
New (866) 413-8472 (866) 413-8472
Used (866) 570-7817 (866) 570-7817
Service (888) 279-2924 (888) 279-2924

Reviews

(1,630 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Joseph was great showing me how everything worked on my

Joseph was great showing me how everything worked on my new car. I appreciated the 1 on 1 walk through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Michelle Morrow, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Our family just purchased our 5th Subaru from this

Our family just purchased our 5th Subaru from this dealership. Everyone from Ashley Lamonds (sales) to Chris (who managed the closing) to Joseph Rossman who taught my son everything about the features of his new car, has been the best. All of them are extremely knowledgeable, responsive, and friendly. Five stars - will come back for our next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Erica, thank you for taking the time to leave a review for us at Hendrick Subaru Southpoint. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Adrian and team were extremely knowledgeable and helpful

Adrian and team were extremely knowledgeable and helpful throughout the entire process. Overall what seemed like a daunting task was seamless and I walked out with my dream car, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sarah, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

Hi, I brought the car in, first thing the morning,

Hi, I brought the car in, first thing the morning, without an appointment. They graciously took me in and by the following day the work was completed. I plan on going back to Hendrick the next time the Outback needs mechanical work done on it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

DavidDurham, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

Our sales experience was exceptional as well as our

Our sales experience was exceptional as well as our follow-up overview of the Outback with Joseph R.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Robin, we are so pleased you enjoyed your visit to Hendrick Subaru Southpoint! If you have any further questions, please don't hesitate to reach out!

Easy five stars for Brittany and the team at Hendrick

Easy five stars for Brittany and the team at Hendrick Subaru Southpoint. They will absolutely go above and beyond to get you in the right car and keep you happy, from the moment you walk in the door to after you've taken your new (or used) car home. Seriously, I can't say enough good things about the experience I had with them. Be sure to go see Brittany if you're looking for a great deal and an even better experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Subaru Southpoint! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Vincent(salesperson) was a 10 on his

Vincent(salesperson) was a 10 on his professionalism,respect and patience. He answered all questions and concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

KevinD, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

All was handled efficiently and professionally.

All was handled efficiently and professionally. Major problem was that the part needed for the repair was on back order and I will have to limp along for the next couple of weeks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Timothy Taft, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Excellent all around.

Excellent all around. Top notch sales crew. Excellent full introduction to vehicle by Joseph Rossman. Will recommend to friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

MJ, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

Joseph Rossman did an outstanding job of explaining our

Joseph Rossman did an outstanding job of explaining our Subaru’s features and functions. He painstakingly went over every button and page as he made sure our Subaru will fit our lifestyle and expectations. We can’t thank him enough for his input.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bruce Kupper, thank you for taking the time to leave a review for us at Hendrick Subaru Southpoint. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!