Toyota of Goldsboro

The best thing they ever could have done was get rid of Tim Woodard. Now you have finally earned 1 star. Tim was the worst person ever. He had zero integrity. He is so horrible that wherever I go to purchase a new car, I always ask if Tim Woodard is a part of the staff. Wherever that snake is can never get another penny from me! Joseph Arnold was another garbage person! They did a great thing by cleaning up and taking out that garbage!

Bought a 4 runner transferred tags over to it!! Still NO Registration card!!!!!! Bad business

I bought my forever car a 2019 Toyota Corolla from Toyota of Goldsboro NC in January of 2019 . This is my forever car . Not knowing that I’d be moving in October of 2020’ to Minot ND . This car does fantastic even on ice and snow . I still have the same battery that was in the car and even on the coldest days of 80 below zero it has started every single time and I do not have a block/ engine heater in it . I have 3 more payments left and then it’s all mine . I took my car into my local Toyota dealership for the oil changes etc and they were impressed with how good the original battery is after 5 years and our harsh weather. Usually the recommended a new battery after 3 years. But it with the one I have. I’m talking my son into buying a Toyota Rave 4 AW drive for his forever car .

Don't buy anything here. They will rip you off. Went to buy a sienna 2023 for the price 49k9. But the sale man Jeff and the financial manager Jose will hide some fee up. I went home and check all paperwork and find out they changed me up to 58k for the used sienna 2023. Come back to ask why then they claimed for financial company. Don't buy anything from them if you don't want over pay for your vehicle.

Please don't go to this dealership. They will rip you off. They got me for $5,873.75. I went there Oct.16, 2023 to purchase a vehicle. I saw this 2022 Avalon it's what I was looking for. I negotiate the price to $40,000.10. I paid $ 20,000.00 down on this car Which the balance should be $20,000.10. Do you know when I got home and started to look over the paperwork they had add $5,873.75 to the price of the car. After I found they over charge me , I call them the next day. I guess you'll know what they said. They want to put it on the finance company. I told them that it wasn't the finance company.it was your finance guy Joe. I told the General Manger that Joe add $5,873.75 to the car. I call the Toyota Company and explained what Toyota of Goldsboro had done to me. So they call Toyota of Goldsboro. The manger at Goldsboro put everything on the finance company. I was told by one of the lady at Toyata head quarters that he wasn't going to give me anything. Also they told the person at the dealership to call me. Do you know I haven't received that call yet. I forgot to tell you'll that I did call the finance company and explain thing to them. You know they is the one that told me to call Toyota Headquarter. This is were Iam at now no money no calls. DON;T GO TO THIS DEALERSHIP.

Worst Experience ever.Went to this dealership with low pressure light on on my 2015 Rav4,after Walmart tire center that replaced aftermarket tpms sensor were unable to sync with my car. Met advsor Casey Bradshaw who told me I'd need $139 diagnostic fee, and if I agree on. The $139 would go to the parts installation fees. After the diagnostic, I was hit with 3 different fees $561 for parts, $139 for now "programming " and $166 for installation. I asked why, she's pushing the notion that diagnostic fee is now covering programming, which she hadn't explained well before I handed her my car. After I paid $789, I realized that other dealerships are charging less, and decided not to do replacement at Toyota of Goldsboro. I went back for refund, and now I have to either pay "special order restocking fee " of 15%=$118 (which no one told me about "the order was special," when I was paying for it),or take the parts with me at a cost of $789. I was willing to pay $789 for labor and parts as stated when I allowed them my car. The no refund statement is not working.

Great experience- not pushy & very informative! Jeff was awesome, would definitely do business here again!!!

Jeff was super helpful and patient. He made sure all my questions were answered, and went out of his way to help us get what we needed.

This is the second vehicle we have purchased from Toyota of Goldsboro in the last six months. Our first experience was good but not great, this time around it was EXCELLENT! We felt absolutely no pressure, no run around, he spoke to us like people, not a dollar sign. We felt he let us be in control of the deal and worked within what we wanted with no gimmick or tricks. It was the most stress free car buying experience I have had!

Toyota of Goldsboro is close by, convenient, and always cheerful. I have always been treated nice by the Toyota employees.