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Castle Buick GMC

(971 reviews)
Visit Castle Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:30pm
Sunday Closed Closed
New (708) 883-9256 (708) 883-9256
Used (708) 853-3528 (708) 853-3528
Service (708) 853-3617 (708) 853-3617

Reviews

(971 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Castle Buick GMC from DealerRater.

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Great service

Great service with a smile. I did not have to wait long upon arrival, and the service was great. My wait time for my service was not long at all. The only gripe I would say was that upon completion of my service my hood was not properly closed, and I did not notice until I was on the highway, and I had to exit to close it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Low key excellent salesman

Our salesman was Evin or Evan. He was enormously gracious and patient. He was eager to help and explain but never aggressive. We bought our car from Castle because of him ( we were considering another company but we were so impressed with him that we wanted him and Castle to have the sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

GREAT SERVICE

I am VERY satisfied with the great service I received. Very nice and courteous people at Castle.I definitely recommend this dealership. GREAT SERVICE ALWAYS!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

excellent

they work with you, you explain your finances and they work with you. I would not have gone anywhere else. they are personable people and work with you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent experience

We had a great experience working with Ernest our sales rep, both with the handling of our trade-in and purchase of a vehicle. Thank you Castle of North Riverside!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great dealership!

Tom was very knowledgeable and took his time with me to test drive cars and show me all of the features. He was not pushy and was very patient with me. I am very happy with my purchase, I recommend anyone interested in purchasing a GMC to talk to Tom!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

Castle is terrific

They are always courteous here. They drive me home and then pick me up. I wouldn’t go anywhere else. AND my car always comes home clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A dealer you'll come back to.

Castle Buick GMC treats all customers like they are part of a large family and they stay in touch after the purchase of a vehicle..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Disappointed. I purchase The Maintenance 1 service

I writing this because you guys rotated my tires and along with my service and I went out of town to only to stop for gas and noticed that front wheel on the driver side is missing the GMC hubcap just that one very upset about it

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Dealer

Awesome service. Lou was very patient and Corey worked miracles with the financial work. I'm very happy with the car and my payments. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.