Reviews
Great service
Great service with a smile. I did not have to wait long upon arrival, and the service was great. My wait time for my service was not long at all. The only gripe I would say was that upon completion of my service my hood was not properly closed, and I did not notice until I was on the highway, and I had to exit to close it.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Low key excellent salesman
Our salesman was Evin or Evan. He was enormously gracious and patient. He was eager to help and explain but never aggressive. We bought our car from Castle because of him ( we were considering another company but we were so impressed with him that we wanted him and Castle to have the sale.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
GREAT SERVICE
I am VERY satisfied with the great service I received. Very nice and courteous people at Castle.I definitely recommend this dealership. GREAT SERVICE ALWAYS!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
excellent
they work with you, you explain your finances and they work with you. I would not have gone anywhere else. they are personable people and work with you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience
We had a great experience working with Ernest our sales rep, both with the handling of our trade-in and purchase of a vehicle. Thank you Castle of North Riverside!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great dealership!
Tom was very knowledgeable and took his time with me to test drive cars and show me all of the features. He was not pushy and was very patient with me. I am very happy with my purchase, I recommend anyone interested in purchasing a GMC to talk to Tom!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Castle is terrific
They are always courteous here. They drive me home and then pick me up. I wouldn’t go anywhere else. AND my car always comes home clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A dealer you'll come back to.
Castle Buick GMC treats all customers like they are part of a large family and they stay in touch after the purchase of a vehicle..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Disappointed. I purchase The Maintenance 1 service
I writing this because you guys rotated my tires and along with my service and I went out of town to only to stop for gas and noticed that front wheel on the driver side is missing the GMC hubcap just that one very upset about it
- Customer service —
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Great Dealer
Awesome service. Lou was very patient and Corey worked miracles with the financial work. I'm very happy with the car and my payments. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
