Reviews
The original cost of the vehicle was 55,000.
The original cost of the vehicle was 55,000. I put 20,000 down on the vehicle which math says 55-20 = 35. The price of the vehicle was 65 after ADD ONS. IF THE MILEAGE IS UNDER WARRANTY AND IT COMES WITH FACTORY ITEMS FOR THE LIFE OF THE VEHICLE WHERE DID THE EXTRA 30 K COME FROM TO MAKE THE PRICE 65,000. I HAVE NOW BEEN TRYING TO GET THIS FIXED FOR A YEAR. THE DEALERSHIP HAS BEEN NO HELP OF COURSE THEY RECEIVED THE MONEY, WHY WOULD THEY FIX WHAT THEY KNOW IS I CORRECT? DO NOT DO BUSINESS WITH THIS DEALERSHIP TAKE YOUR MONEY TO ANOTHER BRAND OF VEHICLE. THIS DEALERSHIP IS WORTHLESS TO FIXING WHAT THEY KNOW IS SHADY BUSINESS PRACTICE.
The original cost of the vehicle was 55,000.
The original cost of the vehicle was 55,000. I put 20,000 down on the vehicle which math says 55-20 = 35. The price of the vehicle was 65 after ADD ONS. IF THE MILEAGE IS UNDER WARRANTY AND IT COMES WITH FACTORY ITEMS FOR THE LIFE OF THE VEHICLE WHERE DID THE EXTRA 30 K COME FROM TO MAKE THE PRICE 65,000. I HAVE NOW BEEN TRYING TO GET THIS FIXED FOR A YEAR. THE DEALERSHIP HAS BEEN NO HELP OF COURSE THEY RECEIVED THE MONEY, WHY WOULD THEY FIX WHAT THEY KNOW IS I CORRECT? DO NOT DO BUSINESS WITH THIS DEALERSHIP TAKE YOUR MONEY TO ANOTHER BRAND OF VEHICLE. THIS DEALERSHIP IS WORTHLESS TO FIXING WHAT THEY KNOW IS SHADY BUSINESS PRACTICE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
They were on spot.
They were on spot. Friendly and determined to get me in a new car I would buy afain
They were on spot.
They were on spot. Friendly and determined to get me in a new car I would buy afain
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My sales experience with Classic Ford of Smithfield has
My sales experience with Classic Ford of Smithfield has been professional and friendly. I would like to thank Lou and Abriana for making the sales process as smooth as possible !
My sales experience with Classic Ford of Smithfield has
My sales experience with Classic Ford of Smithfield has been professional and friendly. I would like to thank Lou and Abriana for making the sales process as smooth as possible !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleased with the service I receive at Classic Ford.
Very pleased with the service I receive at Classic Ford. Took the truck in for the 20K mile service unaware of the pending recall on my axle. James added the recall inspection and found that I indeed needed that repaired. He ordered the parts and scheduled the repair in less than a week. Awesome service!
Very pleased with the service I receive at Classic Ford.
Very pleased with the service I receive at Classic Ford. Took the truck in for the 20K mile service unaware of the pending recall on my axle. James added the recall inspection and found that I indeed needed that repaired. He ordered the parts and scheduled the repair in less than a week. Awesome service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jason is like having a big brother that looks after my
Jason is like having a big brother that looks after my car. The service department gets my car serviced promptly. I highly recommend Classic Ford of Smithfield.
Jason is like having a big brother that looks after my
Jason is like having a big brother that looks after my car. The service department gets my car serviced promptly. I highly recommend Classic Ford of Smithfield.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dane was very good and attentive to my needs.
Dane was very good and attentive to my needs. From his initial greeting to his taking care of my service matters, he was excellent.
Dane was very good and attentive to my needs.
Dane was very good and attentive to my needs. From his initial greeting to his taking care of my service matters, he was excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jason in Service went over & above to have my vehicle
Jason in Service went over & above to have my vehicle analyzed knowing i was traveling
Jason in Service went over & above to have my vehicle
Jason in Service went over & above to have my vehicle analyzed knowing i was traveling
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is very polite they really lead
The service department is very polite they really lead you to right directions about an issue on your vehicle
The service department is very polite they really lead
The service department is very polite they really lead you to right directions about an issue on your vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Went in for an oil leak but instead the fixed the wrong
Went in for an oil leak but instead the fixed the wrong thing. Charged me a 1000.00 for a coolant leak. Then told me I didn't have an old leak just to tell me when I went back the next week I do. Them theywanted to charge me 454.00 for the oil leak they claim they didn't see. I hate them for this!
Went in for an oil leak but instead the fixed the wrong
Went in for an oil leak but instead the fixed the wrong thing. Charged me a 1000.00 for a coolant leak. Then told me I didn't have an old leak just to tell me when I went back the next week I do. Them theywanted to charge me 454.00 for the oil leak they claim they didn't see. I hate them for this!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Professional knowledgeable customer caring friendly
Professional knowledgeable customer caring friendly committed staff. Dependable! Highly recommend Classic Ford for their service department.
Professional knowledgeable customer caring friendly
Professional knowledgeable customer caring friendly committed staff. Dependable! Highly recommend Classic Ford for their service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase