Leith Toyota

We have purchased over a dozen vehicles from this location over the past two and an half decades and have had little to no problems in sales or services. In October of 2025 we purchased a Grand Highlander and again our salesman and finance personnel were great. However, this time we cannot get a simple part successfully delivered. This service department and parts department can’t seem to follow through with a simple small center cap for my wheel. That was lost when they rotated my tires on 05 January 2026. I have had this part on order since March 2026. I checked on the part again on 08 April 2026 and again on 26 May 2026 and told is still on order. I started calling every day on 22 June 2026-24 June 2026 when I was told it would be in on 26 June 2026. Also told that a service person would be out to my home to install. No call no part nothing showed up. On 29 June 2026 I called again and was told “it takes time to make these parts” furthermore I was told that the service manager would call me back today. So far I have received no call and of course no part. I have all my paperwork showing this. If I could I would give this service department a negative on the stars.

Ernesto Casanova did an awesome job, Im glad he was my salesperson he is very professional, kind, respectful. I will highly reccomend him to people I know are looking for a car

Purchased a 2026 Tacoma. Ernesto Casanova was a great help throughout the process. I would recommend Ernesto to help to get you in the vehicle you want!

Recently my wife and I visited your dealership. We had a very pleasant and professional experience with salesman Brad Shadwell. He answered all our questions and again dealt professionally with our inquiries.

We were struggling to find what we wanted in a used car. Hadn't worked with Leith Toyota before, but decided to try them when we saw one that piqued our interest. Jackie Barrios worked with us all day while we drove, pinched, prodded and researched it to make sure it was the car we wanted. She was patient, knowledgeable and really went out of her way to make sure it was in perfect condition to drive off the lot. We love it and we are truly grateful to Jackie and the Leith Toyota staff for working with us to get us what we wanted at a price we could afford.

Ernesto Casanova was so helpful , he make sure we were satisfied with our purchase, he’s the best! I live this dealer!

All the employees were very nice and helpful. Dealership was very neat and clean. They were even there right before the first winter storm was supposed to hit Raleigh.

I was looking around for a vechicle at Leith Toyota when I turn around was greeted by a sales man he presented him self as Ernesto Casanova very kindful and willing to help very friendly and help me answered all my question with out a rush. Willing to wait so I could get all documents I need for my purchase. Thanks, Ernesto.

Very informative, helpful and efficient, thanks for the all the information you provided about the process of making this happen, well done

recently purchased a 2026 Toyota Grand Highlander from Leith Toyota, and I couldn’t be happier with the entire experience. From start to finish, the process was smooth, stress-free, and genuinely enjoyable. A special shout-out goes to Mike Barrett, who made all the difference. He was incredibly knowledgeable about every feature of the Grand Highlander, patient with all my questions, and never once made me feel rushed or pressured. Mike took the time to understand exactly what I was looking for and helped me find the perfect match. His professionalism, honesty, and friendly attitude truly stood out. The dealership itself was clean, organized, and welcoming, with a team that clearly takes pride in offering top-tier customer service. Financing was straightforward, and everyone involved made sure I felt comfortable and informed at every step. I absolutely love my new Grand Highlander, and I’m grateful to Mike and the entire Leith Toyota team for making this such a positive experience. Highly recommend both the dealership and Mike to anyone looking for a new vehicle!