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Audi Dallas

(2,755 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–4:00pm
Sunday Closed Closed
2024 state dealer award
View 16 awards
2024 state dealer award 2023 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(2,755 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Dallas from DealerRater.

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Marvin in the service center went above and beyond which

Marvin in the service center went above and beyond which made my whole experience wonderful while having to drop my car off for an oil change. My ride to work was set up and it was easy and fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

S.P, thank you for sharing 5-stars and noting that Martin was great to work with in service! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

Courteous, prompt, good communication, good estimate,

Courteous, prompt, good communication, good estimate, valuable feedback on services needed, condition of vehicle and upcoming maintenance that will be needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

jeff, thank you for sharing 5-stars! We're pleased to hear our team is courteous, prompt and communicative! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Great service!

Great service! And good information about the service. I was very very happy about it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jane, thank you for sharing 5-stars! We're happy to hear our team provided great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

I brought my car in early in the morning for a service on

I brought my car in early in the morning for a service on a recalled item that was on my car and everyone working was very nice, professional and courteous and I was very pleased with the service dept

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

jonnycan2, thank you for sharing 5-stars and noting an easy stop for your recall service. We appreciate your praise and look forward to serving you additionally next time. Thanks again!

The whole process was so easy!

The whole process was so easy!! It was NO pressure and complete professionalism. Jaramy is kind, personable and so very knowledgeable. Anyone looking for an Audi would be lucky to get to work with her!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

evelynw0, thank you for sharing 5-stars and noting that the whole process was easy! We appreciate your positive feedback. See you next time. Thanks again!

I've been a customer for appx.

I've been a customer for appx. 15 yrs with the Audi Dallas dealership on Lemmon. Michael Redd has worked with me with the purchase of 3 of my cars. One of the reasons I choose to stay as an existing client is because of Michael's customer service which is always full of humor and expertise on the products.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jaejaethagr8, thank you for sharing 5-stars! We're happy to hear Michael Redd has earned your continued loyalty with his humor and expertise! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Excellent service!

Excellent service! Less than an hour to get my oil change and state inspection. Marvin Clayton was extremely helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

margaretlodom, thank you for sharing 5-stars and noting excellent service. We appreciate your positive feedback regarding working with Marvin. See you next time. Thanks again!

We had a wonderful experience.

We had a wonderful experience. Everyone was so nice & professional. Grayson Proctor took very good care of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Darrell, thank you for sharing 5-stars! We're glad to hear Grayson Proctor took great care of you! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

A wonderful service appointment at Audi Dallas today!

A wonderful service appointment at Audi Dallas today! Everyone was lovely to work with and the communication was amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Marycollings, thank you for sharing 5-stars! We're pleased to hear our team is lovely to work with! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

My experience was outstanding.

My experience was outstanding. We drove in with one vehicle and left with a new vehicle in good time thanks to their efficient process. Had nothing but friendly service as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

km, thank you for sharing 5-stars! We're happy to hear our team provided an outstanding experience! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!