Mercedes-Benz of San Jose

I will recommend this dealer a friends. I would give 5 stars to my sales person Marco, he so professional and very patience that he answers all the question and text messages.?

Ok , however calling in and being put on hold for 30min! Is unacceptable

great service and communication. Service advisor was excellent

People are very accommodating, friendly and professional. From sales internet manager up to Finance Manager. Jearond Abad whoi is Internet Manager has an excellent customer services expierence. Marco Mora the Finance Manager excellent work ethics - he knows what he is doing. He answered all our questions we asked regarding finances.

went in for an airbag replacement in while the service representative was examining this printer found that the front end alignment was just a bit out got that fixed without having to buy new tires and that is a very good thing

Very knowledgeable technician and adviser. He made the service experience most comfortable.

I love to go to this place the only reason I only go once in a while is so Pricey to do all the things but so satisfied to have somebody look all the problem of your car..

drop off my car for yearly maintenance service & was not met by a customer service person.someone took my information since i called the day before for the service. same person gave me a ride home since that was the arrangement. next day got home & waited for a call that the car was done. no call. since it was getting late I called the dealership & was told car was ready. made arrangement to be pick up & pick up my car.no charge for service.

Had a horrible experience with finance dept when I purchased the car Service department has been great

Excellent & courteous Service! Everyone was friendly!