Reviews
Great seevice
What I thought was a strange car noise problem was diagnosed quickly and explained in terms a “non-mechanic” person could understand. Mike kept me well -informed during service time period.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Mr. Land took care of all the things our care needed, which included repairs that our car needed, a welcomed discount and a state inspection.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great experience! I recommend all to shop here !!
Husband and I arrived at the dealership looking to trade in my vehicle. Salesperson Rocky greeted us and showed us 2 Lexus cars. Rocky was pleasant and showed excellent customer service. I took the car for a test drive and was sold on the interior. I told Rocky if he met my price we could make a deal. I left with my Lexus. I appreciate Rocky.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service at Greenville toyota
Another great service experience . Routine service done on new Camry. Questions asked and answered regarding service for new vehicle and great lifetime maintenance program with Toyota bought at Greenville Toyota. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Assistant Service Manager
Lerick Land assisted me with providing service and has been for the past few years. He is always prompt, helpful, professional and shows empathy. He follows up on rebates, questions etc. I will continue to get my vehicle serviced there as well as recommend others to Toyota because of the service he provides.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bait and switch pricing
I negotiated to buy the red Tundra (with 17 year sales veteran William) that is currently on the lot. I agreed to all their terms and their price. Five minutes later they called me to back out of the deal because they didn’t want to complete a repair (replace the windshield) which they had already schedule to complete at that price. I said ok and walked away. The next day they contacted me and said they talked to the owner about it and asked if I would buy the truck for the same price if they replaced the windshield. I again agreed to purchase the truck. They then stopped communicating with me until I reached the sales manager Sonny on the phone who said they made a mistake both times. Doesn’t seem like a mistake. Seems more like a choice. Especially when he then said he would sell me the truck for $2k more than what was agreed. This is the worst customer experience I have ever received with what is supposed to be a legitimate car dealership. I cannot recommend this dealership knowing they will blatantly bait and switch prices.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Minor repair
Good service, year after year. Check in and check out is an easy process. Service techs take good care of my car. Very happy with Mac Teachy and all associates.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
2021 Toyota camry
Ian Miller at Toyota dealership is the guy to see! He is so friendly and great at his job! Thank you for such great service!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. C Jones
Ed provided great customer service and was very knowledgeable about the vehicles in stock. There wasn’t any pressure to make a financial commitment until I was sure of which vehicle I would like. I really enjoyed my overall experience. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
Michael Vincent and Randy Peele have excellent customer service and are very professional thanks to you both on a job well done I appreciate you
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
