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2024 consumer dealer award
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2024 consumer dealer award

Reviews

(548 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Chevrolet Huntersville from DealerRater.

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We bought a 2014 Chevy Cruse

everyone was very helpful and we had an excellent experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mr. Werner, Thank you for purchasing with us here at Parks at the Lake! We really appreciate your business and feedback! If there is anything else you may need, please feel free to call us at 704.875.6558! Regards, Bethany Belk (Customer Experience Manager)

P. Belk

Love the car. Loved the help I received to get in this car. I will definitely purchase from Parks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mrs. Belk, Thank you for purchasing your Cruze with us here at Parks at the Lake! I am so glad you were pleased! If you need anything, please call me at 704.875.6558! Regards, Bethany Belk (Customer Experience Manager)

Top of Line

Great staff, top of the line facilities! Would recommend Parks to anybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for purchasing with us here at Parks at the Lake! We really appreciate your business and I am glad that our staff was able to assist you in all your vehicle needs! If you have any other questions or concerns, please feel free to call me at 704.875.6558! Regards, Bethany Belk (Customer Experience Manager)

1993 Corvette

Service consultant was very good and service performed as requested.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mr. Burke, Thank you for servicing with us here at Parks at the Lake! We really appreciate your business and feedback and I am glad that our Service team was able to assist you in everything you needed! If you have any questions, please call me at 704-875-6558! Regards, Bethany Belk

Service for a recall and maintenance...

Quick, courteous and professional. Simple recall and routine maintenance visit. Only thing missing was a car wash after service (maybe I've been spoiled by other dealerships!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

GREAT EXPERIENCE

THE DEALERSHIP IS VERY FRIENDLY AND COURTSEY. I LIKE HOW THEY HELP AND RECOMMEND SERVICES THAT ARE NEEDED ON THE VEHICLE. I ALSO LIKE HOW THEY WORK WITH YOU AND GIVE AN ESTIMATE BEFORE PERFORMING THE SERVICE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Parks Chevrolet (Huntersville Location)

Very nice Sales Team staff - work hard to ensure the overall sales process and financing go smoothly. Every question was answered and overall value for trade-in and new vehicle were what we expected. Everyone works hard to ensure the customer is appreciated and welcomed into the business family. A good place to buy your next car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Charlotte, Thank you for purchasing with us here at Parks at the Lake! We really appreciate your business and the kind words! If you need anything else, please call me at 704-875-6558! Regards, Bethany Belk

Perfect

Couldn't have asked for a better experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mr. Rodriguez, Thank you for purchasing with us here at Parks at the Lake and for the positive feedback! I hope you are still enjoying your new 2014 Chevy Silverado, and when you are ready, you will consider us for all your servicing needs! If you do need anything, please call me at 704-875-6558! Regards, Bethany Belk

Thomas is great!!

Thomas makes sure everything that needs to be done on your car is right and in a timely manner!! Will keep bringing all of my cars here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

C Nantz, Thank you for servicing with us here at Parks at the Lake! I am glad that Thomas was so helpful! Also, we appreciate your business and feedback! If I can assist you with anything at all, please call me at 704-875-6558! Regards, Bethany Belk

Ten years of outstanding service.

We moved to this area in 2004 and brought our 2002 car with us. We still have it and attribute a lot of it's successful aging to the good care it gets from Parks thorough service methods and high quality Service team members.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kathy, Thank you for being such a loyal service customer and for the kind words about your experience here at Parks at the Lake! We really appreciate you! If you need anything at all, please call us at 704-875-6558! Regards, Bethany Belk