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Pecheles Ford Toyota

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (269 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (269 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pecheles Ford Toyota from DealerRater.

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Maintenance

Great experience however my maintenance is still on due to having it done early. Spoke with a representative and they told me to bring it by and they will reset it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Allan, thank you for being one of our valued clients and leaving us your response to the quality service you received! All of us here at Pecheles Ford truly value your business and hope to see you again soon! Take care!

Great Sales Team

Very nice and helpful sales team! The next Toyota we buy will be from them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Megan,it was truly our pleasure to serve you! We appreciate your loyalty and look forward to your next visit! Thanks for choosing Pecheles Toyota!

Professional

Staff was very efficient checking in and out. Work was performed in the allotted time. Very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Drop Anchor Llc, we're glad that you were pleased with the service you received during your visit! If our team can ever assist in the future don't hesitate to let us know. Thanks being our customer!

Great service

I had excellent service experience. The staff was great with accommodating me everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hyvelih, thanks for giving us the opportunity to serve you!

Terrific service and helpful staff

We purchased our 2014 Camry this past July, 2014, and are delighted with it. I just had it serviced and was pleased with every aspect of it. The staff was very helpful and pleasant, as usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is great to read such wonderful comments about your recent experience with us, Doris! Thanks again for your business and we hope to see you again soon! Take care!

cars first scheduled service

I was impressed with how quickly my cars first service was completed. However, I was surprised to find out that pecheles did not offer car washing and vacuuming with any service. Although, the service adviser did advise me of this when I asked him about. I did receive a cars for a free car wash at Sheetz, but it would have been nice to at least have it vacuumed out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service, Michelle! We appreciate your honest feedback of the service we provided and we look forward to seeing you again!

Great service

Great dealership. Outstanding service.. Polite and friendly staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services

My visit at the dealership was excellent. The work was done quickly and professionally. My vechicle is a 2015 Toyota Avalon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Carolyn, thank you for your kind words of your recent experience with us! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.

Good service and quick.

Quick service as I requested and very kind to me. Had only minimal time for the service and they were prompt in getting me serviced and out of there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Shana, your positive review means a lot to us and we?re happy we could help you! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Great Dealership

I am enjoying my Toyota Avalon. Pecheles Toyota is a great company with an outstanding staff and quality service. I only miss the smoke tint that usually comes with my former Toyota cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Congratulations on your new Toyota Avalon, C. Rascoe! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.