Reviews
My overall experience at Rusnak, Westlake was amazing. ...
My overall experience at Rusnak, Westlake was amazing. All of the service people were extremely attentive and friendly. Chase did an amazing job with delivering the exact car that I wanted. We worked mostly over the phone and when I saw the car in person, I didn't even need to test drive it. I bought it right on the spot because I new that I was getting a great car from a great dealer. Thank you Chase, I will be sending clients your way!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
CHASE DUNNING (SALES) AND TYLER QUIGLEY (FINANCE) WERE...
CHASE DUNNING (SALES) AND TYLER QUIGLEY (FINANCE) WERE CONSIDERATE AND FRIENDLY TO DEAL WITH. THE ATMOSPHERE WAS RELAXING AND THERE WAS NO PRESSURE. THEY APPEARED TO BE EXTREMELY HONEST AND STRAIGHT-FORWARD WITH US. IT WAS A PLEASURE TO DO BUSINESS THERE.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After Looking for several cars in the $50,000 price...
After Looking for several cars in the $50,000 price range, from BMW 535 to the Mercedes E class....It was an easy decision for me to choose the Audi A6 3.0 Quattro. A Sporty yet classy look with a lot of user friendly features inside the car. This car feels light on the road...with tons of power....very quick. I can honestly says for the first time ( I've owned a Porsche, Range Rover, Mercedes S500) I truly enjoy driving.. this car has a great sound system....comfortable seats...insane air conditioning....iPod hook up... Sirius/XM radio...and the shifting paddles are so much fun coming out of corners...you can really feel the road in this car....As far as Rusnak Audi in Westlake Village, I had several dealerships in the mix from Torrance...Pasadena to Oxnard.....ALL of the salesmen were EXTREMELY pushy and obnoxious. I knew I wanted the Audi A6...but wanted to make sure I got the best deal in this terrible economy from a reputable dealership. Westlake Rusnak met my standards!! My salesmen was Chase Dunning....very informative but not pushy...he did not call or text me 3 times a day...I was a difficult buyer..having great credit... I did a lot of research on the internet and found that Chase was true to his word and worked for me...making sure I got the best terms...knowing I will come back when my lease is up and take another Audi....This is my first customer review in years...I just wanted to share my great experience with any potential future Audi drivers...Go directly to Westlake Audi Rusnak and you too will be thrilled with their professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We purchased our CPO Audi from internet manager Chase...
We purchased our CPO Audi from internet manager Chase Dunning who handled our sale from the first email inquiry down to donning the white Audi coat to show us all the bells and whistles of the vehicle prior to driving off the lot. He and Greg Austin were well versed and professional throughout the process. We would highly recommend Chase and Greg and the team at Rusnak Westlake. P.S. Loved the white coat! Nice touch!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My overall experience was excellent. I would absolutely...
My overall experience was excellent. I would absolutely refer my friends to you and consider leasing another vehicle from Rusnak in the future. Steve was a consummate professional, I couldn't have asked for a better salesman in assisting me. My thanks to him for a great experience...
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Im sure I was a pain to deal with and very indecisive but...
Im sure I was a pain to deal with and very indecisive but they were great in dealing with me. Great experience on my second purchase from you guys.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Describe the overall experience you had during your...
Describe the overall experience you had during your visit.—awesome sales staff Would you refer us to your friends? YES---Why ?—I can trust they would be treated well also Would you consider purchasing or leasing another vehicle from us in the future? Yes----Why?—the buying experience was enjoyable—and fair—never felt I had to put up my guard. Please feel free to comment on specifics.—Chase Dunning internet sales manager was very very helpful with the beginning first phone conversation to closing deal.—that young man has great sales ability for his age, so much more potential, a real peoples person. Also our finance person Greg was so helpful, from the beginning to the last signed docs, very patience and listened to our needs and provided the products we needed not ones he was set on.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We went in to look at a deal on a used S6. Chase was very...
We went in to look at a deal on a used S6. Chase was very helpful in pointing out all of the features on the car and then took us out for a great test drive. After the test drive we were able to work out a smoking deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Evan and Chase were an absolute delight to work with,...
Evan and Chase were an absolute delight to work with, especially given my tight schedule. I was able to negotiate a trade-in, a new lease, and all its details without ever having to go in the dealership. They were straight forward, efficient, and effective!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mia Tabares is a very highly skill service rep of Rusnak...
Mia Tabares is a very highly skill service rep of Rusnak Audi, and was my best experience in a auto purchase, looking forward to do so again in the future,I went in for service and to my knowledge Miss Tabares is no longer at this Unit, I know with her experience,knowledge,her drive,and positive attitude will make any Team she is on will be grateful,Best Wishes, Mr Randy A,
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
