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Ben Mynatt Buick GMC

(146 reviews)

Reviews

(146 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ben Mynatt Buick GMC from DealerRater.

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Awesome group

Very nice and fast. Had refreshment. Tony a salesman recognized me even when I didn't get my vehicle thru him. I will definitely be requesting him next time I upgrade my vehicle. Excellent customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Esther for the great review! We try to give every customer excellent customer service!

Great service

Gary Hastings was great, kept me informed how things were going. My repair was completed in a timely fashion. i

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Michael for the review. Hope you continue to be apart of the Ben Mynatt Family.

Professional Grade

It's good to see and talk with my salesman. It was good talking to the good people in the waiting area. The professionalism of the service crew is "Profession Grade".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Walter for the great review!

Outstanding Customer Service

It is nice to feel that when I go to a dealership for service that they are not recommending unnecessary service to just make a dollar. I now know Ben Mynatt does not do this and I will go nowhere else to service my GMC and I will be buying my next vehicle very soon and it will be at Ben Mynat due to the experiences I had with the service dept. Great experience,thank you!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Wow! Thanks Kevin! We love to hear about the great experience you had at Ben Mynatt. We strive to give everyone this type of experience.

Awesome Service

I have coming to Ben Mynatt for the past 4 years for service and sales. If I don't buy a foreign vehicle on my next car purchase, I will definitely be back to Ben Mynatt. They ALWAYS give excellent service to their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Sharon for the kind review! We are so happy that you have chosen to be apart of the Ben Mynatt Family.

Ben Mynatt servic dept was very good.!!!!!!!!!!!!!

Was treated like I really mattered. Service was fast and efficient. The waiting room was nice and clean with snacks and drinks supplied by the dealer,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks John for the great review!

Great sevice , nice experice

That was a very nice to have my car serviced . The Gentleman who took care of men was so nice and courteous. Thank you for the nice experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks Nancy for the nice review! We look forward to you coming back to our service department!

Great service

I had an old used car and was ready to lease a new vehicle as a recent graduate and new to leasing Ben Mynatt informed me on what I was eligible for and gave me great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Destony for the great review! So happy that you are apart of the Ben Mynatt family now.

Great customer service

By far this was one of my best experiences purchases at a car dealership. I have an appreciation of why Tony Stewart is a top salesman at Ben Mynatt GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Alisa for the review! Tony Stewart is a great salesperson!

Great Sales Experience

Rick Norton is a great sales associate. He is patient, kind and made our experience great. We had decided to trade elsewhere due to an issue we had at Ben Mynatt Buick but Rick turned it all around for us and made us decide to do business there again. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Phyllis for the great review! Glad to hear that you are still apart of the Ben Mynatt Family!