Reviews
Great service
Service rep was informative and very helpful!! He went over what needed to be done what could wait and kept me informed on my waiting time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good experience
Everyone is always nice and the work was finished a lot sooner than expected. Heath is awesome. Always a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
Mike was very helpful, knowledgeable and kind. He kept me informed on all services and called me right away once my car was complete.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Customer Service
Received excellent service from Heath at Nissan of Concord. He was very attentive to our needs. He was courteous and friendly. He gave great suggestions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service, clean facility
Customer service was top notch. From the beginning rep treated us with respect and answered all of our questions and concerns
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recognizing your experience at Modern Nissan of Concord. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. The Modern Nissan of Concord Team
Excellent Service, Very Clean Facilities
everything the way the waiting room was setup also very private room if there was any recommendation for extra services
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Friendly service, Gil Bracy was a terrific sales person. Told us all we needed to know about our purchase. We were very satisfied with Gil and would recommend him to everyone.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. The Modern Nissan of Concord Team
Best Place to buy a car
My car sales man Javier Lagunas was very nice and extremely helpful. Explained every detail throughly and always made sure we understood what was going on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Modern Nissan of Concord Team
Oil change and tire rotation
Great customer service and friendly staff, the waiting area was Sanitized and very clean. The service did not take long at all because an appointment was made.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. The Modern Nissan of Concord Team
Great Service
Tyler and the team ste professional, Tyler was forthright about what service my car needed as opposed to what another service company suggested.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. The Modern Nissan of Concord Team