Reviews
Service was great and completed all of the necessary work
Service was great and completed all of the necessary work na na na na na
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
One of the best auto service departments I've ever
One of the best auto service departments I've ever visited. Great attention to detail and comfortable waiting room. We were kept informed of all progress and issues that needed our attention and permissions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord with Josh Matzdorf, David. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
I got my car serviced, but not only that, the people were
I got my car serviced, but not only that, the people were all nice to us. Jay Moore is a nice representative who met my vehicle needs at the moment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord with Jay Moore. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Very good and positive.
Very good and positive. Had to wait a short time to get vehicle checked in but that was ok.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the review for your visit at Hendrick Toyota Concord. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Hendrick Toyota is an excellent Service and car dealer!
Hendrick Toyota is an excellent Service and car dealer! ALWAYS GOOD SERVICE and customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Ryan Cawley. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
truck needed a new battery got it replaced quickly and
truck needed a new battery got it replaced quickly and efficiently Ryan done a great job getting me in and out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review for your service visit at Hendrick Toyota Concord with Ryan Cawley. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Been going there 20 years.
Been going there 20 years...customer service is falling with volumes. Used to be more personal. Recently waited almost 1.5 hours to get a tire valve stem fixed and ended up leaving and going to another company for service. Was quoted $167 for a tire pressure sensor that I got for $50 from another Toyota dealer.
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- Quality of repair —
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We thank you for your feedback. We're sorry you had a negative experience with our service. This is not the kind of experience we want our customers to have, We sure will share this experience with our team and improve our service. Again, we thank for taking your time giving us a value feedback. Vernita, Customer Relations Manager
Woody is the best!
Woody is the best! He’s super helpful and knowledgeable. Always trust him for service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the review for your service visit at Hendrick Toyota Concord with Woody Woods, Emily. We look forward to providing the same 5 star experience next time. Vernita, Customer Relations Manager
Had a great customer experience with Woody.
Had a great customer experience with Woody. I was in a rush to go finish my Christmas shopping and he went above and beyond. Offered me a shuttle ride to go get my shopping done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your 5 star review! We are so happy to hear you had such a great experience with our service advisor Woody at Hendrick Toyota Concord! We look forward to seeing you in the future for any of your automotive needs.
I enjoyed this Dealership here in concord The workers
I enjoyed this Dealership here in concord The workers make sure the job is done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5 star review! We are so happy to hear you had such a great experience with our service advisor Brandon Chestnutt at Hendrick Toyota Concord! We look forward to seeing you in the future for any of your automotive needs.