Reviews
Mercedes-Benz-Chandler was able to assist me, my sales
Mercedes-Benz-Chandler was able to assist me, my sales guy Julian was fantastic, he was relatable and very responsive during the whole process.
Mercedes-Benz-Chandler was able to assist me, my sales
Mercedes-Benz-Chandler was able to assist me, my sales guy Julian was fantastic, he was relatable and very responsive during the whole process.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Fabulous customer service!
Fabulous customer service! Highly recommend, Todd was wonderful to work with. Impressive facility. Thank you.
Fabulous customer service!
Fabulous customer service! Highly recommend, Todd was wonderful to work with. Impressive facility. Thank you.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for recommending us. We're glad our team provided a great experience at the facility.
We felt we received a good deal on a very clean low
We felt we received a good deal on a very clean low mileage used SUV.
We felt we received a good deal on a very clean low
We felt we received a good deal on a very clean low mileage used SUV.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience. Pleased to hear our team could assist with the SUV purchase at Mercedes-Benz of Chandler.
Salesman and manager made everything very easy and fast
Salesman and manager made everything very easy and fast very courteous and respectful I got everything I wanted
Salesman and manager made everything very easy and fast
Salesman and manager made everything very easy and fast very courteous and respectful I got everything I wanted
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad you had a smooth experience with our team at Mercedes-Benz of Chandler. Enjoy your new vehicle.
Excellent dealership.
Excellent dealership. They always find me the vehicle I want and put together a great deal. They have earned a lifelong customer here!
Excellent dealership.
Excellent dealership. They always find me the vehicle I want and put together a great deal. They have earned a lifelong customer here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for being part of the Mercedes-Benz of Chandler family. We're glad to hear that our team meets your expectations. Wishing you many happy miles ahead with your vehicle.
Our 2012 MB E 350 Blue tech with 225000 miles had been
Our 2012 MB E 350 Blue tech with 225000 miles had been our best car. It was at end of life so we traded it towards a lease on 2025 GLB. Sales person was attentive, non pressing, and very pleasant. The product speaks for itself.
Our 2012 MB E 350 Blue tech with 225000 miles had been
Our 2012 MB E 350 Blue tech with 225000 miles had been our best car. It was at end of life so we traded it towards a lease on 2025 GLB. Sales person was attentive, non pressing, and very pleasant. The product speaks for itself.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team at Mercedes-Benz of Chandler. It's great to know that you're pleased with both your new 2025 GLB and the service you received.
⭐️⭐️⭐️⭐️⭐️ Fabulous and Outstanding Experience at
⭐️⭐️⭐️⭐️⭐️ Fabulous and Outstanding Experience at Mercedes-Benz of Chandler! From the moment I walked into Mercedes-Benz of Chandler, I knew I was in great hands. The entire experience was nothing short of exceptional. The staff was warm, professional, and incredibly knowledgeable — they truly went above and beyond to make the entire process smooth and enjoyable. My sales consultant took the time to understand exactly what I was looking for and made thoughtful recommendations without any pressure. The attention to detail, patience, and genuine care made me feel valued as a customer. Everyone I interacted with, from finance to service, displayed top-tier professionalism and courtesy. The dealership itself is immaculate and welcoming, with a comfortable lounge and all the amenities you could hope for. It was clear that customer satisfaction is a top priority here. I absolutely love my new Mercedes-Benz and feel confident knowing I have a reliable and dedicated team supporting me at this dealership. If you’re looking for an elevated car-buying experience, Mercedes-Benz of Chandler is the place to go. They truly set the standard for excellence!
⭐️⭐️⭐️⭐️⭐️ Fabulous and Outstanding Experience at
⭐️⭐️⭐️⭐️⭐️ Fabulous and Outstanding Experience at Mercedes-Benz of Chandler! From the moment I walked into Mercedes-Benz of Chandler, I knew I was in great hands. The entire experience was nothing short of exceptional. The staff was warm, professional, and incredibly knowledgeable — they truly went above and beyond to make the entire process smooth and enjoyable. My sales consultant took the time to understand exactly what I was looking for and made thoughtful recommendations without any pressure. The attention to detail, patience, and genuine care made me feel valued as a customer. Everyone I interacted with, from finance to service, displayed top-tier professionalism and courtesy. The dealership itself is immaculate and welcoming, with a comfortable lounge and all the amenities you could hope for. It was clear that customer satisfaction is a top priority here. I absolutely love my new Mercedes-Benz and feel confident knowing I have a reliable and dedicated team supporting me at this dealership. If you’re looking for an elevated car-buying experience, Mercedes-Benz of Chandler is the place to go. They truly set the standard for excellence!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're gratified to know you had such a smooth and enjoyable experience at Mercedes-Benz of Chandler. It's wonderful that our team could provide the attention and care you deserved throughout your visit. We hope you're enjoying every moment with your new Mercedes-Benz.
DO NOT BUY A MERCEDES!
DO NOT BUY A MERCEDES!!!! My mother has a 2015 GLK 350 with 28,571 miles and the dealer is telling us it needs a NEW TRANSMISSION!!! With 28,571 miles! They want to charge us $9170!! This should NEVER happen on a car with only 28,571 miles!! This is clearly defective but Mercedes will NOT stand behind their product and cover this cost! My mother is 88 years old and they are charging her $9170 for THEIR DEFECT!!! DO NOT BUY A MERCEDES!!!!
DO NOT BUY A MERCEDES!
DO NOT BUY A MERCEDES!!!! My mother has a 2015 GLK 350 with 28,571 miles and the dealer is telling us it needs a NEW TRANSMISSION!!! With 28,571 miles! They want to charge us $9170!! This should NEVER happen on a car with only 28,571 miles!! This is clearly defective but Mercedes will NOT stand behind their product and cover this cost! My mother is 88 years old and they are charging her $9170 for THEIR DEFECT!!! DO NOT BUY A MERCEDES!!!!
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- Buying process —
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- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello Sharon, Your feedback is important to us here at Mercedes-Benz of Chandler, and I would appreciate the opportunity to speak with you. Please email me with your preferred contact information. Thank you, Daren Ferguson Service Manager Mercedes-Benz of Chandler dferguson@penskeautomotive.com
This dealership was honest and gave me a great deal.
This dealership was honest and gave me a great deal. Everything went very smoothly and Andrew Chaidez did an outstanding job of negotiating with me and explaining how my new car works (all the bells and whistles were new to me!). I 💯 recommend this dealership to anyone who is looking for a mercedes!
This dealership was honest and gave me a great deal.
This dealership was honest and gave me a great deal. Everything went very smoothly and Andrew Chaidez did an outstanding job of negotiating with me and explaining how my new car works (all the bells and whistles were new to me!). I 💯 recommend this dealership to anyone who is looking for a mercedes!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your review and are glad you had a smooth experience at Mercedes-Benz of Chandler. Our team always strives to make each visit informative and enjoyable. Thank you for recommending us, and enjoy your new car!
I dreaded going to the dealership.
I dreaded going to the dealership. It’s never been a great experience, until this time. I was pleasantly surprised and would highly recommend working with Andrew C. He did not waste anyone’s time and he took good care of us. The only hiccup was with the finance guy who pushed the upsells. Upsells should be part of the original negotiation process. I thought I was done and there was more, exhausting! Aside from that, hats off to Andrew for making the process as painless as possible. Thank you!
I dreaded going to the dealership.
I dreaded going to the dealership. It’s never been a great experience, until this time. I was pleasantly surprised and would highly recommend working with Andrew C. He did not waste anyone’s time and he took good care of us. The only hiccup was with the finance guy who pushed the upsells. Upsells should be part of the original negotiation process. I thought I was done and there was more, exhausting! Aside from that, hats off to Andrew for making the process as painless as possible. Thank you!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your detailed feedback. We're proud to know our team took good care of you, and I'm glad the process was as painless as possible despite some challenges with financing. We appreciate your recommendation of Mercedes-Benz of Chandler.
