Rusnak BMW

Mr. Michael Powell is the best. He provides excellent service. He is polite, courteous, responsible, on time with everything, and very pleasant to work with. He makes it a pleasure to bring both of our cars to Rusnak for service. Give this man a raise. He is awesome.

Aways a first class experience in both service as well as purchasing/leasing a BMW. Always look forward to the Rusnak BMW "Experience". Well done!

Awesome service. Bob was great in the Service dept.

Tig is the best rep I have interacted with so far in over 20 years of owning BMW's. We followed him from his prior dealership and am really glad we did!

Beautiful dealership. Everyone is so friendly. Zach got my cars oil changed in an hour. Their shuttle service was great. Took me to my nail salon & picked me up. Cant rave enough about about RUSNAK BMW!

If you are in the market for a new BMW, Chris Smith is your man. Great customer service and with ethics to boot! I felt that it was a win-win for Rusnak and me.

Art my service guy is awesome and professional!! He got the car done quickly because I was waiting for it and I really appreciated that. Also the nice car wash was also great. This dealership really takes great care of their customers!! The lounge upstairs is a great place to wait and relax and enjoy some great snacks and drinks. So glad I bought my BMW from Rusnak!! See Scott Smith my salesman for an amazing deal and non-pushy and and honest help!! Nancy the finance manager is awesome as well!!

Jeff Altman was difficult to deal with. His macho and aggressive image is not customer friendly. I have asked for a discount and he offered me a $1 discount per month for 60 months of financing. It was very demeaning. Leila was fantastic, responsive, and customer friendly. I would recommend Leila but not Jeff to any of my friends.

Excellent service from scheduling the appointment to picking up my car. Art Simcox was service advisor who did an outstanding job in quickly scheduling the service (which was to determine and fix the reason for why the check engine light was on); letting me know about how long it would take to resolve; keeping me updated on the status; explaining the issue with the engine; and what was done to fix the engine issue and related cost. This is second time Art has been the service advisor for me and i appreciate his high level of service.

Dealer was timely with regard to assistance. Service approach might benefit from fuller disclosure of specific, expensive issues identified, and further from a willingness to delay immediate repair based on the lack of serious adverse consequences of these issues. Dealer was extremely good with updates on repair status, and with loaner replacement car availability.