Reviews
$1,000 Oil Change
Went in for an oil change, came out with a major service. A little surprised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service
Thank you Jeff. I had my 2014 Porsche Cayenne serviced at Porsche Plano, Jeff was my service advisor and he went above and beyond to provide excellent customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Macan
Extremely helpful, went out of their way to return car back to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service; I love Porsche Plano
Excellent customer service provided by Devin Tyler in the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cayenne 40 mi Service
I called about 3 weeks in advance to schedule my service appointment. I indicated that if the car needed to be there overnight, that I would need a loaner vehicle. On the day of the appointment, I was greeted outside as soon as I pulled up. Devin made sure all of my information was up to date and quoted me an approximate price for the servicing. The loaner vehicle was ready quickly...that whole process took less than 15 min. My service advisor, Isaac, texted me later that afternoon with a short list (along with prices) of a few maintenance issues he suggested be taken care of. I called him back to request he move forward with the recommendations. He said my car would be ready the following day. Isaac is always very personable, knowledgeable, and accessible. I picked up my car the following day, and the entire process went smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New key programming
In and out quick. Great people no up sale attempts
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
WE LOVE THIS DEALERSHIP!
ONLY PORSCHE DEALERSHIP WE GO TO FOR OUR PORSCHE'S & SERVICE!!! JEROMY BOUET IS THE BEST PORSCHE SALESMAN PERIOD!! TIM SHAFFER IS THE BEST SERVICE ADVISER PERIOD!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, thank you for your positive review. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great Experience
I saw a car I was interested in online and contacted the dealership. They had the car ready for me to drive when I arrived. A few days later when I was ready to purchase the car, they had all of the paperwork ready for me when I came in after work. It was fast and easy. Definitely the best car buying experience I've ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Porsche Plano - certified 2015 Porsche Macan
Dealership and sales personnel were all first rate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad you chose our dealership, Dennis. If you ever need help, just give us a call. Happy motoring!
New car purchase
Mark Laurenzi was terrific to work with. My experience was extremely positive and I am very pleased with the new car. I will be back...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase