Porsche Plano

The dealership is fantastic in sales and service staff. I will say the cost of service is ridiculous. I have a 2021 911 S convertible and the maintenance has been fairly normal. My daily driver is a 2025 Cayenne GTS Coupe. At 30K miles, the service REQUIRES new spark plugs. I’m 58 years old and since the creation of platinum plugs, all previously owned vehicles could go 100k miles without needing plugs. My 911 didn’t require new plugs at 30K miles, so this makes me think this is a Porsche scam to force customers into paying $2500.00 for unnecessary maintenance in order to keep the warranty active. I absolutely love the car, the dealership is fantastic, but the scam money hungry activities of Porsche as a manufacturer makes me think this will be our last, after having now owned 4 vehicles.

Tim and his team gave me an excellent service. My experience was excellent. The communication was superb. I will record this Dream team to anyone who wants services for their car. I am satisfied with the service I received.

Own a 2019 Macan. Brought it in for a detail on 10/21. Car looks like it’s new. Will definitely bring it back to be detailed in the Spring.

I always have an excellent experience at Porsche Plano. My service advisor Manny extremely helpful, professional and attentive.

Tim is the best. He has overseen our service needs for years. We can always count on him to make sure everything is done right.

Tim Shaffer has been my service tech for 14 years. Always takes care of me. I had a minor emergency that he was able to break away from his very busy day to help me. Very happy, as always.

I took my car to Porsche Plano for a minor repair, and it was returned to me with even more damage than it had when I brought it in. My service advisor, Tim, outsourced the work to someone named Orlando in McKinney, and the result was completely unacceptable. I trusted a Porsche dealership to handle my vehicle with care and professionalism, but this experience did the exact opposite.

Checkup today was done on time and covered the most likely wear and appearance items. Car wash was offered as was an appraisal, but I was in a hurry and declined both.

Fair, honest, transparent. Best purchase experience I have had. Seamless transaction throughout. Andy, Matthew, and Patrick are all approachable, down to earth people. Rare at most dealerships. Not here!

All great. Only thing is that my TPMS was not reset after changing the rear tires, so I had to come back for that to be adjusted.