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Porsche Plano

(1,708 reviews)

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(1,708 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Exceptional facility, Professional staff, very comfortable waiting area fully stocked with refreshments Management personally made sure that I was being taken care of in a great way!

Exceptional facility, Professional staff, very comfortable waiting area fully stocked with refreshments Management personally made sure that I was being taken care of in a great way!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Very easy to work with, good service and did the track inspection for free. Manny was great.

Very easy to work with, good service and did the track inspection for free. Manny was great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Absolute Best. Always exceeds above what is needed to satisfy customer needs. Sales reps are top notch Had great inventory to select from in stock

Absolute Best. Always exceeds above what is needed to satisfy customer needs. Sales reps are top notch Had great inventory to select from in stock

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Karen, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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The dealership and Andy in particular were fast and efficient and fair. Great experience and great service.

The dealership and Andy in particular were fast and efficient and fair. Great experience and great service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Steve, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

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Unbelievable dealership! If you're looking for sales, Andy Parker was my guy and has turned into an incredible friend. Service is awesome, and I personally use Manie, but I have had a great experience with the others. I am and will be a forever customer

Unbelievable dealership! If you're looking for sales, Andy Parker was my guy and has turned into an incredible friend. Service is awesome, and I personally use Manie, but I have had a great experience with the others. I am and will be a forever customer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello James, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Andy Parker and Trang Nguyen were fantastic. From start to finish the transaction was a seamless process.

Andy Parker and Trang Nguyen were fantastic. From start to finish the transaction was a seamless process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything.

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Service was honest. Didnt try to charge me for anything I didnt need, and also fixed the issue without having to charge. Great service, great Service Rep Manuel.

Service was honest. Didnt try to charge me for anything I didnt need, and also fixed the issue without having to charge. Great service, great Service Rep Manuel.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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My visit to Porsche Plano was the best. I got the best deal with the best car with best dealer service. I highly recommend visiting Porsche Plano to get a new vehicle.

My visit to Porsche Plano was the best. I got the best deal with the best car with best dealer service. I highly recommend visiting Porsche Plano to get a new vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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My experience with Porsche Plano was, without question, the finest vehicle purchasing experience I've ever had—and that's saying something. Having owned a family automobile dealership, I understand firsthand the challenges of delivering an exceptional customer experience while balancing the many demands of the business. Because of that experience, I tend to be more discerning than the average customer and notice the little things that distinguish a good dealership from a truly exceptional one. From my very first conversation, David Loder set an extraordinary standard. His attention to detail, the time he invested in thoroughly walking me through the Cayenne remotely, his consistent communication, and his remarkable patience throughout the process were second to none. No question was too small, no request was too much, and every follow-up was prompt and thoughtful—even while he was in training during the week. More importantly, David wasn't simply selling me a Porsche—he was building a relationship founded on honesty, transparency, and trust. Throughout the process, he made me feel less like a customer and more like part of the Porsche Plano family. When you're purchasing a vehicle from over 1,700 miles away, those qualities matter far more than a sales presentation. By the time the transaction was complete, I had complete confidence that the car would be exactly as represented. Matt Bae was equally outstanding. Like David, he approached every interaction with professionalism, responsiveness, and a genuine desire to help. No matter what I needed, Matt was ready and willing to support me, making every step of the purchase effortless. As for the vehicle itself, the Porsche Cayenne S is simply extraordinary. It has exceeded every expectation, and I look forward to many years of driving enjoyment. Perhaps the greatest testament to the Porsche Plano team is this: I trusted them enough to wire the full purchase price for a vehicle I had never seen in person. As someone who has owned an automobile dealership, that was not an easy decision. Yet David, Matt, and the entire Porsche Plano team earned my trust every step of the way. They removed every concern, communicated with complete transparency, and delivered exactly what they promised. Although I now live in Connecticut/New York, I can say without hesitation that **my next Porsche will come from Porsche Plano.** That is the highest compliment I can give. To David, Matt, and the entire Porsche Plano team—thank you for an unforgettable experience. You didn't just sell me an extraordinary automobile; you welcomed me into the Porsche Plano family and built a relationship founded on professionalism, integrity, and trust. In today's world, that is increasingly rare. **Five stars simply aren't enough.**

My experience with Porsche Plano was, without question, the finest vehicle purchasing experience I've ever had—and that's saying something. Having owned a family automobile dealership, I understand firsthand the challenges of delivering an exceptional customer experience while balancing the many demands of the business. Because of that experience, I tend to be more discerning than the average customer and notice the little things that distinguish a good dealership from a truly exceptional one. From my very first conversation, David Loder set an extraordinary standard. His attention to detail, the time he invested in thoroughly walking me through the Cayenne remotely, his consistent communication, and his remarkable patience throughout the process were second to none. No question was too small, no request was too much, and every follow-up was prompt and thoughtful—even while he was in training during the week. More importantly, David wasn't simply selling me a Porsche—he was building a relationship founded on honesty, transparency, and trust. Throughout the process, he made me feel less like a customer and more like part of the Porsche Plano family. When you're purchasing a vehicle from over 1,700 miles away, those qualities matter far more than a sales presentation. By the time the transaction was complete, I had complete confidence that the car would be exactly as represented. Matt Bae was equally outstanding. Like David, he approached every interaction with professionalism, responsiveness, and a genuine desire to help. No matter what I needed, Matt was ready and willing to support me, making every step of the purchase effortless. As for the vehicle itself, the Porsche Cayenne S is simply extraordinary. It has exceeded every expectation, and I look forward to many years of driving enjoyment. Perhaps the greatest testament to the Porsche Plano team is this: I trusted them enough to wire the full purchase price for a vehicle I had never seen in person. As someone who has owned an automobile dealership, that was not an easy decision. Yet David, Matt, and the entire Porsche Plano team earned my trust every step of the way. They removed every concern, communicated with complete transparency, and delivered exactly what they promised. Although I now live in Connecticut/New York, I can say without hesitation that **my next Porsche will come from Porsche Plano.** That is the highest compliment I can give. To David, Matt, and the entire Porsche Plano team—thank you for an unforgettable experience. You didn't just sell me an extraordinary automobile; you welcomed me into the Porsche Plano family and built a relationship founded on professionalism, integrity, and trust. In today's world, that is increasingly rare. **Five stars simply aren't enough.**

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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No issues with this service visit. And my service man was outstanding and on point.

No issues with this service visit. And my service man was outstanding and on point.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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