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Griffin Buick GMC

(243 reviews)
Visit Griffin Buick GMC
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:00am–6:00pm
Tuesday 8:30am–7:00pm 8:00am–6:00pm
Wednesday 8:30am–7:00pm 8:00am–6:00pm
Thursday 8:30am–7:00pm 8:00am–6:00pm
Friday 8:30am–7:00pm 8:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

(243 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Griffin Buick GMC from DealerRater.

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Great service and very pleasant staff.

I always enjoy my visits to Griffin Motor Co., Inc. The staff is very pleasant and the service is unmatchable! My 2 vehicles even enjoy being taken there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great, great

From the moment I walked into the showroom, I was treated with the upmost respect, Carlos Stevens was there from the beginning to the end, very professional and honest about all the information he gave, truly I can say that about everyone. My daughter and granddaughters enjoyed this experience with me and they too were treated very well. Thank you Griffin Buick was a wonderful and very relaxed experience. And I am very happy with my choice of the 2015 Buick Encore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

You made my day. You cleaned my car for me and this was a much needed blessing for me. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Customer Service and Personable Care

Bill Marshall our sale associate was great. He definitely taught us about the Terrain and the features of the Terrain. We love it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and selection of vehicles

The staff was very accommodating to all my questions and concerns. My truck was nice and clean, as well as full of fuel for my purchase. I'm really satisfied with my purchase. After getting my truck home, I noticed a couple minor paint issues. They have offered to address my concerns about the paint. I have not yet returned it to resolve these but, I am still very happy with my purchase and experience at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Griffen

Very pleased with all areas of my buying experience. The dealership was relaxed and I never felt pressured. I was able to take my time and really go over everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

I was waited on promptly and courteously. My oil change and state inspection were done in great time and I was treated with all the respect I am accustomed to getting from Griffin Motor Company.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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made to feel like family

My experience has been outstanding. Rob Orr had bent over backwards to help me in a timely, professional and courteous manner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service, Friendly, The Best.

We arrived after closing on Saturday. The salesman was with someone else but after finishing he still came and spent about 30 minutes explaining all about the car. It went well beyond expectations for his job. That is why we came back on Tuesday and purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Sevice

Bill was great(salesman)! Have used this dealership for car buying, service and body work. I always have a great experience. The group of people that work there are wonderful! Would and have recommended this dealership to others. Thank You Griffin Motors

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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