Reviews
Amanda and Chad were amazing when we were completing our
Amanda and Chad were amazing when we were completing our purchase. The dealership as a whole was so great to work with while we waited on our 550 to come in. Such great service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rich, we are so happy to read such a great review about Hendrick Lexus Charlotte!
Always a pleasure dealing with Brian.
Always a pleasure dealing with Brian. I only deal with him. He has me in and out. No issues. Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jonathan Cabrera, your satisfaction is our top priority. Thank you for the kind words about Brian!
I have been extremely pleased with the service provided
I have been extremely pleased with the service provided at the Hendrick Lexus on Independence and especially with Vanessa Hardley, my service consultant. She and the various service technicians are very professional and thorough in explaining the service performed or needing to be performed on my vehicle. I also bring it back to the dealership for service because I feel they are reliable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!
Excellent service always!
Excellent service always! Besides the great cars, this service department is why I keep choosing Hendrick Lexus! Thanks!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jrb, we are so happy to read such a great review about Hendrick Lexus Charlotte!
Great customer service and friendly staff!
Great customer service and friendly staff! Always greet me with a smile each time I visit the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sophia, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charlotte.
Will Adams have me the technology overview and was
Will Adams have me the technology overview and was extremely helpful. He talked to my level and never in a hurry. I feel comfortable now with the car’s technology. He was great!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Max Thompson, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!
Had a great experience in purchasing my new Lexus.
Had a great experience in purchasing my new Lexus. Staff is excellent and very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Donnasc, we appreciate you taking the time to leave us this feedback.
Every single person i've worked with from Sales,
Every single person i've worked with from Sales, Financing and Service... All exceed expectations, go above and beyond and are an absolute pleasure to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shannonfry, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!
The staff is friendly and is always ready to be of
The staff is friendly and is always ready to be of service. Marisa Kovaly was a service representative that was informative and knowledgeable about the Lexus brand. I had a minor issue with how my vehicle felt turning left after a cold start. We discussed possible issues all the while making sure she passed my concerns on to the service mechanics.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Awrightgs350f, thank you; we appreciate your feedback! Thank you for choosing Hendrick Lexus Charlotte.
expensive, but worth every penny, Adrian was great and
expensive, but worth every penny, Adrian was great and the work was the best, all in all a very good experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Wmurphy752, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!