Reviews
My visit to Mercedes-Benz of Sudbury was a great customer
My visit to Mercedes-Benz of Sudbury was a great customer experience that exceeded my expectations. It started with a friendly face that greeted me when I walked through the door and continued on with the prompt and professional sales associate Dynae Danakos. I was impressed with how she personalized my purchase experience to help me identify what vehicle would best fit my family and I. Kudos to the exceptional customer service that led to my new car purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Spkane, we're delighted to hear that Dynae and the team at Mercedes-Benz of Sudbury provided such an exceptional experience for you. Thank you for sharing your positive feedback, and enjoy your new car!
We recently purchased a 2022 Mercedes-Benz from Sudbury
We recently purchased a 2022 Mercedes-Benz from Sudbury Benz showroom and were extremely pleased with the excellent service provided by Dynae-Danakos. She was very polite, helpful, and made the entire process smooth and stress-free. We are grateful for her support throughout the transition.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Rukhsana, we're delighted to hear that Dynae provided you with excellent service at Mercedes-Benz of Sudbury. Thank you for sharing your experience and enjoy your new Mercedes-Benz!
Dynae was easy to work with, listened to what I was
Dynae was easy to work with, listened to what I was looking for in a vehicle, answered my questions thoroughly, and was a pleasure during my whole car buying experience . I never felt pressured and was beyond pleased with how smooth the whole process was. I always dread car shopping but Dynae actually made it enjoyable. It took less time to get my old car traded in and to purchase my new one than it took me to get a new cell phone e at the AT&T store. I can’t recommend Dynae highly enough!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Dynae made your experience at Mercedes-Benz of Sudbury so enjoyable and stress-free. Thank you for the glowing recommendation! Enjoy your new car!
I recently purchased a 2021 RDX, and I have to say,
I recently purchased a 2021 RDX, and I have to say, Dynae Danakos was absolutely incredible throughout the entire process. She was patient, kind, and brought a great sense of humor that truly made everything so much easier. Honestly, I was close to walking away from the deal due to a negative experience with someone in the finance department— if I’m not mistaken his name is KOLLS he said he’s from Nigeria who came across as arrogant and disrespectful. It was a frustrating moment, but Dynae’s professionalism, warmth, and genuine care completely turned things around. She’s the reason I stayed and completed the purchase. Dynae is truly amazing and made all the difference. She’s a gem, and the dealership is lucky to have her.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us at Mercedes-Benz of Sudbury! We're delighted to hear that Dynae's professionalism and warmth made such a positive impact on your purchase journey. We appreciate the feedback regarding the finance department, as it helps us improve our services. Enjoy your 2021 RDX, and we're here if you need anything in the future!
I purchased my car here about a week ago, trading in my
I purchased my car here about a week ago, trading in my 2016 E-Class for a 2020 E450. Dynae was incredibly helpful; she's super patient, kind, and has a wonderful sense of humor. She assisted me in making the right decision without any pressure to buy, which I really appreciated. I highly recommend her to anyone looking for a new car. I left with a smile on my face and absolutely no regrets. Thank you, Dynae!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Dynae made your experience at Mercedes-Benz of Sudbury enjoyable and pressure-free. Thank you for recommending her and sharing your positive feedback! Enjoy the 2020 Mercedes-Benz E450!
I liked how comprehensively they went through all the
I liked how comprehensively they went through all the features of the car. It would have been useful to have a sense of how much time each step in the purchasing and sales process would take.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Jonathan, thank you for your feedback! We're glad to hear that the team at Mercedes-Benz of Sudbury provided a thorough overview of your car's features. We appreciate your suggestion and will work on improving our communication regarding time estimates in the future. Enjoy driving your new Mercedes-Benz!
Jonny made my experience at Mercedes in Sudbury MA is
Jonny made my experience at Mercedes in Sudbury MA is truly exceptional. You can tell from the second you meet Jonny that he’s there to give you the best experience when learning about the ins and outs of your car. I truly learned SO much from him and he made understanding the tech easy. Jonny was personable, down to earth, positive, SUPER knowledgeable, efficient and all around great vibe. What more could you ask for! I couldn’t recommend him enough!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Jonny provided such an exceptional experience at Mercedes-Benz of Sudbury! It's fantastic to know he made the learning process enjoyable and informative. Thank you for recommending him so highly!
Excellent service that was thorough and met all my basic
Excellent service that was thorough and met all my basic questions. I will look forward to working with Johnny further!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had an excellent experience with Johnny at Mercedes-Benz of Sudbury! Thank you for the kind words, and we look forward to assisting you again in the future.
Incredible teacher!
Incredible teacher! Did an amazing job teaching me how to use all features of my car and a pleasure to spend time with. many thanks for Dominque, Dynae for making it all possible seamless transaction very helpful informative! Great team and support!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic feedback! We're delighted to hear that Dominique and Dynae provided such a helpful and informative experience at Mercedes-Benz of Sudbury. Enjoy all the features of your new car, and let us know if there's anything else we can assist with!
We had an excellent experience with Mercedes-Benz of
We had an excellent experience with Mercedes-Benz of Sudbury. Jonny and Dynae were great to work with. Dynae was responsive and worked diligently to find the exact vehicle we were looking for. She was great at communicating and managing expectations regarding process and delivery. Jonny was incredibly friendly and had a fantastic breadth knowledge of Mercedes (and all cars alike). Once the vehicle was ready for pickup, he ensured that all users were appropriately setup on all apps and systems (Mercedes Me Connect, EZ Pass, etc.). He then walked us through the functionality of both the phone and car-related technologies and features, answering each question with exacting detail. I ended up working with Jonny for nearly 3 hours on pick up day and felt very confident knowing the features of my vehicle upon driving off the lot. The experience and service he provides to clients should not be understated nor overlooked. I would highly recommend this pair and Mercedes-Benz of Sudbury.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your wonderful experience with Jonny and Dynae at Mercedes-Benz of Sudbury! We're delighted to hear that their dedication and expertise made the process seamless for you. We appreciate your recommendation, and we're here if you need anything in the future!